Personal Assistant to General Manager

at  Hilton

As a Personal Assistant to General Manager, you are responsible for performing the following tasks to the highest standards:

• ADMINISTRATIVE SUPPORT:Provide comprehensive administrative support to the General Manager, including managing calendars, scheduling appointments, handling correspondence, preparing draft responses and expense submissions. Arrange travel itineraries and accommodations for the General Manager.
• COMMUNICATION:Serve as a liaison between the General Manager and hotel staff, guests, and external stakeholders.
• DOCUMENTATION:Prepare and/or collate reports, presentations, and other documents as needed. Ensure that all documentation is accurate and professionally presented. Collate slides for the Operations meeting and share with all departments ahead of the weekly meeting.
• COORDINATION:Coordinate meetings as and when required. Organise and attend the weekly Operations meeting.
• CONFIDENTIALITY:Handle sensitive information with the utmost discretion and maintain confidentiality at all times.
• PROJECT MANAGEMENT:Support the General Manager with various projects, ensuring deadlines are met and objectives are achieved.
• OFFICE MANAGEMENT:Order and maintain office supplies and oversee the organization and management of the Executive Office. Maintain files and equipment in orderly manner. Provide additional support and guidance to the other members of the executive team.
• GUEST RELATIONS:Greet internal and external stakeholders as and when needed. Announce visitors and/or handles requests, as appropriate. Handle VIP bookings, informing the different departments in charge of welcoming them to ensure arrival and stay experience runs smoothly.
• Understand the responsibilities of other sections and departments of the hotel and cooperate with them. Adhere to the hotel’s security and emergency policies and procedures. Demonstrate professional attitude and behavior at all times.
• ASSIST THE SR DIRECTOR F&B OPENINGS DEV&OPS EUROPE:1 day per week, you will be required to support him/her. In this role, you will focus solely on submitting expenses, diary management and travel arrangements (flights, trains, cars/transfers, hotels, etc.)