Personal Assistant to the Director of Change

at  Financial Conduct Authority

Personal Assistant to the Director of Change
Salary: London ranging from £31,600 to £45,000
Are you interested in a challenging and varied role, supporting the Director of Change?
The team/department
We are looking for an experienced Personal Assistant (PA) to provide support to the Director of Change within the Change Directorate, which is part of the Operations division.
The Change Directorate manages the FCA’s Change Portfolio, partnering with colleagues from across the FCA to help shape, deliver and embed strategic, regulatory and operational change. It is a centre of excellence for project managers and business analysts within the FCA, who provide their expertise in change management.

What you will be doing (the role)

• Manage the Director’s schedule to maximise efficiency, handle last-minute meetings, and prepare necessary materials
• Follow up on committee actions, manage tasks across the division, and handle time-sensitive correspondence
• Track and chase actions on behalf of the Director, contributing to Senior Leadership Teams
• Coordinate divisional meetings, manage communications, and organize online materials for the Director
• Handle routine administration, inquiries, records management, and act as SharePoint SuperUser
• Assist with divisional projects, department-wide initiatives, and major events like away days and supplier community events

What you will get from the role

• Establish and build a good network and working relationships with colleagues at all levels across the FCA
• Work in a busy, challenging environment with a wide and varied workload, requiring judgement and drive
• Develop a broad knowledge of how the FCA, Operations and Change divisions operate
• A fast-paced, fun working environment with passionate colleagues
• There is also the potential to flex the role to fit the candidate, providing stretch and taking on additional new skills and responsibility as appropriate

Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash.

Core benefits that you will receive as standard are:

• 25 days holiday per year plus bank holidays
• Private healthcare with Bupa
• A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)
• Life assurance of eight times your basic salary
• Income protection

We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations.
The skills and experience you will have
Minimum

We are a signatory to the Government’s Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, who best meet the minimum criteria for a role.

• Proven experience in providing administrative and executive support to senior leaders, with a strong focus on strategic diary management
• Evidence of utilising Microsoft Office packages, with demonstrated expertise in OneNote in previous roles

Essential

• Superior organisational, time management, and administrative skills
• Strong ability to take the initiative, plan ahead, prioritise tasks, and manage workload independently
• Resilient under pressure, capable of meeting tight deadlines while maintaining high standards of quality
• Flexible and results-driven, with a view to supporting team efforts as needed
• Positive, proactive communicator, who can act with discretion and courtesy and professionally represent the office of the Director of Change

About the FCA
The FCA regulates the conduct of nearly 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found
here.
The FCA’s Values & Diversity
Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.
The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from men, disabled and minority ethnic candidates for our senior professional support role.
Flexible working
We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we won’t judge you for asking.
Useful information
Applications for this role close at 23:59 on 30th October 2024
This role is graded as Senior Professional Support – Corporate
Got a question?
If you are interested in learning more about the role please contact:
For internal applicants, please contact Sara Holland at
Sara.Holland2@fca.org.uk
For external applicants, please contact Ifrah Azam at
Ifrah.Azam@fca.org.uk
What to expect from our interview process
The assessment process consists of an initial screening call with one our Recruitment Partners. If successful, you will be invited to attend a competency-based interview, which are looking to take place from 7th November.
Application support
We want to remove any possible barriers and are committed to providing a wide range of reasonable adjustments so that you can keep the focus on your conversations and be at your best.
If you have an accessibility requirement, disability, or condition that means you might require changes to the recruitment process, please contact your recruiter to discuss this further. Our aim is to make your application as easy and comfortable as possible, and your recruiter will be happy to work with you to make any necessary arrangements where possible.
Please note that all applications must be submitted through our online portal, applications sent via email will not be accepted

What you will be doing (the role)

• Manage the Director’s schedule to maximise efficiency, handle last-minute meetings, and prepare necessary materials
• Follow up on committee actions, manage tasks across the division, and handle time-sensitive correspondence
• Track and chase actions on behalf of the Director, contributing to Senior Leadership Teams
• Coordinate divisional meetings, manage communications, and organize online materials for the Director
• Handle routine administration, inquiries, records management, and act as SharePoint SuperUser
• Assist with divisional projects, department-wide initiatives, and major events like away days and supplier community event

What you will get from the role

• Establish and build a good network and working relationships with colleagues at all levels across the FCA
• Work in a busy, challenging environment with a wide and varied workload, requiring judgement and drive
• Develop a broad knowledge of how the FCA, Operations and Change divisions operate
• A fast-paced, fun working environment with passionate colleagues
• There is also the potential to flex the role to fit the candidate, providing stretch and taking on additional new skills and responsibility as appropriat

We are a signatory to the Government’s Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, who best meet the minimum criteria for a role.

• Proven experience in providing administrative and executive support to senior leaders, with a strong focus on strategic diary management
• Evidence of utilising Microsoft Office packages, with demonstrated expertise in OneNote in previous role