Personal Banking Consultant - Bondi Junction

at  HSBC

Job description

YOUR MAIN RESPONSIBILITIES WILL INCLUDE:

• Providing a seamless end to end customer experience by advising on appropriate products and services
• Being the brand ambassador for HSBC in our branch and liaising directly with customers
• Introducing, promoting and assisting customers with digital banking solutions
• Contributing to fulfil customer’s needs by providing personal banking products and services with a customer centric approach
• Managing customer feedback and enquiries
• Participating in ongoing training and development plans
  Requirements

TO BE SUCCESSFUL IN THIS ROLE, YOU WILL NEED:

• A proven track record in customer excellence gained in banking, sales, hospitality or retail
• The desire to develop your financial expertise and grow your career
• Ability to understand and provide solutions to meet individual customer needs
• A passion for delivering first-class customer service
• A proven ability to multitask and strong attention to detail
• Higher School Certificate or equivalent certification
  Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.
  We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.
  Learn more about careers at HSBC Australia – https://www.hsbc.com/careers/where-we-hire/australia
  Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited. Please note that HSBC will we never communicate to applicants via non HSBC channels such as SMS, WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels