Personal Injury Handler

at  The Granite Group

When you join the PI team you will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement.
You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point. You will be responsible to ensure indemnity spend is minimized by commercial decision making.
Role: Personal Injury Claims Handler
Location: Liverpool or Sevenoaks / Hybrid Working
Working hours: Monday to Friday, 37.5 hours between 9:00am and 5:30pm
Salary: Between £26,00 - £34,800 DOE plus £2000 annual bonus potential achieved quarterly

WHAT YOU WILL BE DOING:

• Take accountability for your own performance against set objectives
• Validating all claims for indemnity and fraud
• Providing proactive and correct assessment of liability
• Accurate quantum assessment of claims presented using the relevant tools available to assist
• Application of accurate reserves in line with company guidelines
• Assisting with coaching and mentoring of less experienced handlers
• Adherence to best practice and key strategies
• Effective file and portfolio management
• Any other Ad hoc task as the needs of the business dictate

Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)

• Additional Buy & Sell Holidays
• Company Sick Pay Scheme
• Company Paid Maternity & Paternity Leave
• Generous Company Pension Scheme
• A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP)
• A wide network of mental health first aiders.
• Our very own reward and discount platform “Your tomorrow”
• Fresh fruit Deliveries twice a week
• £250 Refer a friend bonus
• Cycle to work scheme
• Free eye test vouchers and a contribution towards the frames
• Regular Employment Engagement including ongoing competitions with fantastic prizes
• Charity fundraising events
• On selected site