Personal Support Service Worker

at  COTA Health

OTHER REQUIREMENTS AND WORKING CONDITIONS:

• Casual PSSW required to support all 3 shifts, days, evenings, and overnights including the C/A overnight support.

ROLE OVERVIEW

The overnight PSSW-Common Area oversees the program ensuring the safety, security and wellbeing for all service users. The PSSW participates in supporting the meal program, household management, including pest control preparation in the common areas and office; supporting unit safety checks and supporting personal care need requests, if required.

PRIMARY RESPONSIBILITIES:

• Assists with the implementation/carrying out of client Support/Goal Plans
• Provides input into each client’s Support/Goal Plan.
• Responsible for implementing personal support services based on Support/Goal Plan.
• Assumes a primary role in assisting clients with Personal Support Services.
• Liaises regularly with the assigned Primary Workers and applicable Supervisor/Manager, to confirm requirements and plans for personal support services and to ensure accurate and timely provision of those services to clients.
• Direct Personal Support Provision.
• Provides direct assistance to clients in areas of daily living tasks and personal care (such as feeding, dressing, personal hygiene, toileting, managing medication), and/or
• Provides necessary supports required to assist a person with disability to safely access and participate in community activities, and/or
• Observes/plans daily living routines, supervises clients, monitors and ensures the personal safety and welfare of individuals.
• Assists with clients’ laundry routines and the maintaining and/or cleaning of clients’ units/rooms.
• May provide other personal support services, identified by the assigned Primary Worker within the context of the care/goal plan and authorized by the applicable Supervisor or Manager.
• Supports the maintenance of safe/clean environment
• .Directly assists with maintaining the site in a clean and orderly state, including
• Cleaning/setting up vacant tenant units in order to prepare them for occupancy.
• Cleaning common areas such as common rooms/lounges, common kitchen, and building exterior space area as scheduled, or, as required.
• Assists with any pest control/eradication efforts, as required.
• Continually assesses the environment for safety and security issues and recommends action to address any deficiencies.
• Documentation and Data entry
• Documents all client contacts/interactions in the appropriate client chart according to Cota’s documentation guidelines
• Enters data relating to client interactions into Cota’s database system according to data collection guidelines.
• Assists with other data collection activities within the program, as determined by the applicable Supervisor or Manager.
• Other Responsibilities:
• Participates in team meetings and provides input and ideas for improving services, efficiencies and ongoing program planning
• Coordinates with the team shift-to-shift to plan community outings and group recreational activities.
• Adheres to all Cota’s policies and procedures and follows established applicable program guidelines, procedures and practices, including all IPAC-related measures in place.
• Adheres to all applicable legislation, in particular, the Ontario Human Rights Code.
• Complies with all Health and Safety policies and procedures to ensure the protection of workers and clients and that health and safety concerns or incidents are responded to promptly.
• Works cooperatively, respectfully and constructively with clients, team members, management, other service providers, and external stakeholders.
• Ensures that confidentiality of clients, employees and Cota information is maintained at all times.
• Undertakes other related and/or delegated duties, as assigned.