Pharmacist Assistant QPB

at  Clicks Group Limited

Constantia, Western Cape, South Africa -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate24 Jan, 2025Not Specified25 Oct, 20241 year(s) or aboveCustomer Service,Further Education,Management Skills,Product Knowledge,Computer Literacy,EnglishNoNo
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Description:

POSITION SUMMARY

Industry: Pharmaceutical Sector
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Constantia
Contract: Permanent
Remuneration: Market Related
EE position: Yes

KNOWLEDGE:

  • Product knowledge (including OTC)
  • SAPC and relevant legal knowledge
  • Sound knowledge of the chronic authorization process and procedures
  • Customer service orientated
  • Ethical working practice and compliance

SKILLS:

  • Computer literacy (MS Office)
  • Customer service orientated
  • Team Player
  • Integrity
  • Accuracy and attention to detail
  • Computer literacy (MS Office)
  • Must be bilingual (with English being one of the requirements
  • Must be able to work with patients and be adaptable to assist with various departmental duties
  • Be able to use initiative in order to provide patient satisfaction
  • Effective time management skills
  • Adaptability
  • Positive attitude
  • Be able to work under pressure

EXPERIENCE:

  • Minimum 1 year in the role of Pharmacist Assistant Post Basic

EDUCATION:

  • Further Education and Training Certificate Pharmacist Assistance (Essential)

Responsibilities:

RESPONSIBILITIES

  • Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
  • Administration of scripts and or any other claiming/capturing related procedure
  • Accurate and complete handling of all profiles worked on
  • Interact with health care professionals where needed
  • Problem solving and follow up of queries

DUTIES

  • Interact with customers via telephone or other means regarding medication and Healthcare Services
  • Accurate capturing of scripts received at the Central Pharmacy centre
  • Handling of queries regarding prescriptions
  • Patient Profile management
  • Assist with Chronic authorizations
  • Liaison with all other departments
  • Ad hoc requirements as per operational requirements


REQUIREMENT SUMMARY

Min:1.0Max:6.0 year(s)

Hospital/Health Care

Pharma / Biotech / Healthcare / Medical / R&D

Health Care

Trade Certificate

Further education and training certificate pharmacist assistance (essential)

Proficient

1

Constantia, Western Cape, South Africa