Pharmacy Assistant - Markham

at  Sentrex Pharmacy Group Inc

Position Type: Full-time
Department: Pharmacy
Work Location: Markham, Ontario
Work Hours: 8-hour shifts between 7AM and 7PM
Work Arrangement: On-Site
Travel Required: No
A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

A Day in the Life (What you will do here):

• Accurate processing of prescriptions for all programs/medications, including following up on insurance billing issues with third-party payers/patient support programs.
• Provide exemplary customer service to clinic staff, nurses, and physicians primarily by phone/email.
• Label, pick and package prescriptions in accordance with Standard Operating Procedures to ensure supply to patients in a safe, efficient, and accurate manner.
• Adherence to all relevant guidelines including the established Standard Operating Procedures and all applicable regulatory requirements as set out by the Ontario College of Pharmacists.
• Ensure safe and appropriate storage of medications.
• Actively contribute to the ongoing review of pharmacy policies and procedures.
• Inventory management and reconciliation which includes ordering, maintaining, and organizing appropriate inventory and packaging supplies to support dispensing.
• Monitoring of fridge temperatures and reporting any variances directly to the Director Pharmacy.
• Developing and maintaining professional relationships with health care professionals, reimbursement coordinators, private payers, and patients.
• Prepare medications for shipping, including packing into cold chain coolers.
• Accurately arrange for delivery services/couriers so that prescriptions are received on-time by patients/clinics.
• Call patients to schedule refills of medications.
• Attends and participates in staff meetings.
• Assist with other duties as assigned by pharmacist and/or manager within the scope of practice of role