Pharmacy Assistant & Patient Receptionist

at  Extend Pharmacy

COMPANY DESCRIPTION

Extend Pharmacy is Ottawa’s specialty cancer care pharmacy. Extend Pharmacy serves to improve the cancer medication experience for lives affected by cancer. Our specialized oncology pharmacy team delivers collaborative person-centred care to patients across a wide spectrum of oncology & hematology malignancies within an innovative referral, monitoring and dispensing-based pharmacy clinic practice.

JOB DESCRIPTION

Are you interested in joining an amazing team of Pharmacists, Pharmacy Technicians and Pharmacy Assistants to provide exceptional care to patients receiving take-home cancer medications? We are a unique pharmacy that specializes in providing care and services for patients receiving take-home cancer medications. We are looking to expand our team with an experienced Pharmacy Assistant that is professional, reliable, compassionate, detail-oriented and ready to learn new things in a specialty pharmacy practice model. This position will involve much patient interaction so the candidate must be able to communicate well with patients and pharmacists.
Experience in a community or retail pharmacy practice setting and familiarity with Kroll dispensing software is a pre-requisite for this position. The ability to speak at least conversational French is required.

QUALIFICATIONS:

• Reliable and dependable, with a strong sense of professionalism and integrity
• Excellent communication skills with patients, colleagues, and other health care workers
• Detail-oriented and strong ability to accurately and safely complete assigned tasks.
• Basic inventory skills related to storage, security and legal issues.
• Fluency in languages other than English is considered an asset
  Job Types: Full-time, Permanent
  Pay: From $28.00 per hour

Additional pay:

• Bonus pay
• Overtime pay

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Flexible schedule
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• Secondary School (required)

Experience:

• Community Pharmacy: 3 years (required)

Language:

• French (required)

Work Location: In person
Expected start date: 2025-02-0

• Be kind, welcoming and compassionate
• Serve as a friendly and knowledgeable first point of contact for patients and their families
• To answer the telephone politely and help direct patients to their care providers
• Help the pharmacy team to coordinate medication deliveries, receive inventory and help with other administrative functions
• Understand and operate Kroll Pharmacy software and all systems supporting the dispensing and distribution of take-home cancer medications.
• Maintain accurate documentation of prescription distribution in Kroll and other distribution systems and software.
• Be responsible for the accurate and timely completion of daily job duties and responsibilities.
  · Be professional and courteous to patients and maintain patient confidentiality.