JOB DESCRIPTION

The BD Medication Management Solutions business combines proven technology with impactful intelligence to prevent medication errors, improve clinician efficiency, increase predictability of medication and supply availability, and improve organizational financial performance. At almost every point in the medication use or supply chain management process, safety, efficiency, and costs can be favourably impacted with BD Medication Management Solutions Pharmacy Automation portfolio.
The Clinical Consultant will be a member of the BD Medication Management Solutions clinical and technical consultant team and will have responsibility for the Pharmacy Automation portfolio. They will be responsible for assisting sales in developing and managing sales opportunities with customers across the Hospital, Long-Term Care and Retail Pharmacy industries. The Clinical Consultant will help to develop compelling customer value propositions through formal presentations, consulting engagements, clinical and operational assessments and customer proposals. You will work directly with customers through both virtual and onsite engagements to understand current clinical and operational practices and make recommendations to improve safety and efficiency using BD Medication Management Solutions technologies and solutions. You will help to gather information related to customer requirements to shape quotations and proposals and ensure a smooth transition from sales engagements to implementation projects driven by the Solution Deployment Services (SDS) teams. You will also assist in ongoing customer development and optimization after the implementation of BD technologies to ensure customers maximize the value of BD technologies and create new sales opportunities.

EDUCATION AND EXPERIENCE REQUIRED:

• Bachelor’s degree required; Advanced degree preferred.
• Must hold a current license as a Registered Pharmacist with at least 3-5 years of experience or a Registered Pharmacy Technician with 10 years of experience in retail and or closed-door pharmacy and operational leadership.
• Experience with pharmacy automation required
• Fluency in English required, bilingual French an asset
• Up to 50-75% travel required, including nights and some weekends
• Must possess and maintain a valid driver’s license and a past clean driving record for a minimum of 3 years; as well as meet BD’s auto safety standards.
  

  earlycareer

KEY RESPONSIBILITIES WILL INCLUDE:

• Provides clinical consulting support primarily for sales, but also marketing and business development
• Provides customer consultation and workflow analysis of existing processes within the medication management system. Identifies current areas of inefficiencies, patient/provider safety concerns, revenue augmentation, cost reduction, regulatory non-compliance, and drug diversion opportunities encompassing all medications.
• Collaborates with sales, implementation, and other partners to develop customer specific strategic BD solution roadmaps and provides input to program/project plans for the implementation of recommended sales solutions.
• Conducts detailed workflow and pharmacy operation assessment and recommendations to drive optimization of operations.
• Collaborates and builds collaborative partnerships with Sales Account Executive, Product Managers, Product Research and Development teams, Interface Teams, Implementation & Support teams, Customer Advocacy, and Training.
• Stays active and engaged with important healthcare related organizations to stay abreast of healthcare trends and changes in Pharmacy practice that impact our business or customers. Acts as an inspiring leader to readily share healthcare knowledge with internal and external customers.
• Functions as the voice of the Customer.
• Utilizes up to date knowledge of the healthcare industry to provide clinical input for new product development and software enhancements.
• Provides clinical consulting support for the BD Medication Management Solutions commercial organization and customers.
• Performs workflow redesign with practice change recommendations with accompanying BD solutions to facilitate achievement of best practices and customer strategic goals and vision.
• Demonstrated ability to influence key senior decision makers.

To be successful in this role, you require:

• Excels in supporting healthcare sales
• Demonstrates extensive knowledge of Closed door and/or Retail-based medication management processes, Pharmacy practice/workflows, the healthcare industry, and detailed knowledge of BD’s medication management pharmacy automation solutions
• Expertly performs sophisticated customer current state assessment and builds compelling future state business case to meet customer’s strategic objectives/vision.
• Proven and experienced communicator and collaborator with partners (internal and external) to drive alignment on recommendations and proposed solutions. Dynamic speaking skills and excellent business writing skills required.
• Demonstrates leadership by being customer focused, displaying critical thinking, having a global and company attitude, focusing on results, skill growth, and continuous improvement.
• Strategically works with sales and customer service organization to prioritize activities.
• Balances multiple initiatives simultaneously, prioritizes tasks based on organizational need and judgment, and handles working independently in remote office situations efficiently.
• Has a bias toward action, is self-motivated, and a self-starter.
• Mentors internal staff regarding best demonstrated practices