Pharmacy Supervisor - PSP

at  Sentrex Pharmacy Group Inc

Position Type: Full Time
Department: Pharmacy
Work Location: Markham, ON
Work Arrangement: On-Site
Work Hours: 8 hour shifts between 7am and 7pm
Travel Required: No
A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

THE OPPORTUNITY:

The Pharmacy Supervisor is responsible for overseeing the daily technical operations of the dispensary at Sentrex Pharmacy. The Pharmacy Supervisor will ensure that pharmacy operations are compliant with provincial/federal regulations and Sentrex standard operating procedures. As well the Pharmacy Supervisor will coordinate and schedule dispensary technical staff and lead and manage the dispensary team.

A Day in the Life (What you will do here):

• Supervise and perform daily pharmacy operation activities while ensuring compliance with established Standard Operating procedures and provincial/federal regulations and standards (eg NAPRA)
• Provide oversight and ensure daily workflow is completed in a timely and accurate manner
• Provides exemplary customer service to clients and acts as the main point of contact for external and internal customers for pharmacy inquiries and service escalations
• Manage dispensing and shipping schedules
• Support and participate in new pharmacy technology implementations and upgrades
• Maintain inventory of dispensary items and medical supplies
• Manage the payroll and scheduling of all direct reports
• Performance management of direct reports including hiring, one on one meetings, goal setting and evaluations
• Train, assess, mentor and lead dispensary (non-clinical) team
• Resolve daily pharmacy operational issues
• Assist with the development of standard operating procedures and work instructions
• Works approximately 50% of time performing the responsibilities outlined in the Pharmacy Assistant job description
• Develop and maintain professional relationships with external and internal customers
• Adherence to all relevant guidelines including the established Standard Operation procedures and all applicable regulatory requirements as set out by the Ontario College of Pharmacists
• Ensure safe and appropriate storage of medications
• Identify, develop and assist with implementation of continuous improvement projects to maximize operational efficiency/quality of service
• Actively contribute to the ongoing review of pharmacy policies and procedures
• Attends and participates in staff meetings
• Assist with other duties as assigned by pharmacist and/or manager within the scope of practice of role

A Day in the Life (What you will do here):

• Supervise and perform daily pharmacy operation activities while ensuring compliance with established Standard Operating procedures and provincial/federal regulations and standards (eg NAPRA)
• Provide oversight and ensure daily workflow is completed in a timely and accurate manner
• Provides exemplary customer service to clients and acts as the main point of contact for external and internal customers for pharmacy inquiries and service escalations
• Manage dispensing and shipping schedules
• Support and participate in new pharmacy technology implementations and upgrades
• Maintain inventory of dispensary items and medical supplies
• Manage the payroll and scheduling of all direct reports
• Performance management of direct reports including hiring, one on one meetings, goal setting and evaluations
• Train, assess, mentor and lead dispensary (non-clinical) team
• Resolve daily pharmacy operational issues
• Assist with the development of standard operating procedures and work instructions
• Works approximately 50% of time performing the responsibilities outlined in the Pharmacy Assistant job description
• Develop and maintain professional relationships with external and internal customers
• Adherence to all relevant guidelines including the established Standard Operation procedures and all applicable regulatory requirements as set out by the Ontario College of Pharmacists
• Ensure safe and appropriate storage of medications
• Identify, develop and assist with implementation of continuous improvement projects to maximize operational efficiency/quality of service
• Actively contribute to the ongoing review of pharmacy policies and procedures
• Attends and participates in staff meetings
• Assist with other duties as assigned by pharmacist and/or manager within the scope of practice of rol