Phlebotomy Manager

at  Quest Diagnostics

REQUIRED WORK EXPERIENCE:

• 6+ years experience in field operations of laboratory or related healthcare endeavor.
• Minimum 3 years in a supervisory role

PREFERRED WORK EXPERIENCE:

N/A

PHYSICAL AND MENTAL REQUIREMENTS:

• Position requires travel
• Occasionally lifting up to 25 pounds
• May require extended periods of focus
• May require extended periods of sitting or standing
• Ability to manage stress
• Capable of handling multiple priorities in a high-volume setting

KNOWLEDGE:

• Proficiency with key PC software and Microsoft Outlook, Word, Excel, and Powerpoint

SKILLS

• Excellent written and verbal communication skills
• Strong interpersonal skills
• Strong problem-solving skills
• Strong sense of teamwork
• Strong communication skills

EDUCATION

Bachelor’s Degree
High School Diploma or Equivalent(Required)

Responsibilities:

• Formulates operating objectives, goals and strategies for assigned facilities.
• Conceives and implements new methods for providing more economic and efficient services.
• Monitors customer reaction to quality of services and implements action when required.
• Maintains liaison with all appropriate functions and departments to ensure that service functions are meeting operational support needs.
• Manages supervisory staff in the performance of their duties.
• Ensures adherence to compliance guidelines.
• Responsible for monitoring budgets of various departments or locations.
• Reviews the profitability of patient service centers and makes appropriate decisions regarding their continued operation.
• Coordinates operating plans and activities with the logistics, marketing and other satellite operations to ensure a cohesive effort.
• Manages all locations under supervision to ensure profitability and takes appropriate cost cutting actions as necessary