PIC Private Client Service Associate

at  TD Bank

DEPARTMENT OVERVIEW

TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth planning and protection to provide highly personalized advice, solutions and service to clients. Private Investment Counsel provides the highest level of interaction and personalized service with high net worth and ultra-high-net-worth clients. This best-in-class attention and focus extends to client families, estates and trusts as well as charitable and business organizations and our highly valued Indigenous client communities. Join the team to gain a phenomenal place to work and richly rewarding career in TD Wealth.
Do you excel at customer service, organization and administration? We’re looking for a dynamic administrative professional who is committed to serve clients, colleagues and cross-team partners. PIC Private Client Service Associate provides consistent and accurate administrative, analytical and client service support to ensure a legendary customer experience.

JOB REQUIREMENTS:

• Undergraduate degree or community college diploma preferred
• 2 years of relevant work experience
• Completion of the Canadian Securities Course (CSC) or other industry related courses considered an asset
• Strong communication skills with ability to build relationships and work collaboratively, confidentially and independently

IN THIS ROLE, YOU WILL:

• Assist Portfolio Manager(s) in preparing for client meetings by arranging required documentation
• Craft reports for analysis of client accounts
• Accept/create leads and ensure administrative documentation and lead coding
• Provide a high level of organization for your designated branch by excelling at administration
• Prioritize and handle your own workload to meet service level agreements requirements for service and productivity
• Ensure all necessary due diligence to support the accuracy and compliance of all customer transactions and activities and raise issues where appropriate
• Be knowledgeable of, adhere to and complete required practices and procedures in a timely manner
• Maintain a culture of risk management and control, supported by effective processes
• Participate fully as a member of the team, suggest improvements and support a positive work environment that promotes service to clients, colleagues, partners, the business and Bank