Planning & Performance Product Sustain Manager

at  BP

JOB DESCRIPTION:

We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world’s ambition of a low carbon future. Join us, and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner, and to help the world get to net zero.
In Hungary, we operate bp’s Global Business Services organization which is an integrated part of bp. Our people want to play their part in solving the big complex challenges facing our world today and, guided by our bp values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices in Budapest and Szeged, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions across all of bp.
Join our team, and develop your career in an encouraging, forward-thinking environment!

SKILLS:

Analysis and modelling, Analysis and modelling, Analytics, Benchmarking, Business Performance, Business process improvement, Commercial Acumen, Commercial performance management, Communication, Cost Management, Data visualization and interpretation, Decision Making, Economic evaluation methodology, Economic modelling, Financial Analysis, Group Problem Solving, Integrated Planning, Investment appraisal, Long Term Planning, Management Reporting, Managing change, Measurement and metrics, Organizational knowledge, Performance and planning, Performance management {+ 4 more}

Understand the bounds of GBS PPM Sustain Team’s duties relative to other partners (I&E and PPM), and work with the GBS PPM Product Sustain Manager to resolve conflicts, as needed.
Provide business and technical support (e.g. defect resolution, process training, etc.) to further PPM’s Sustain delivery by either performing the necessary support tasks, or, when necessary, properly raising the matter based on the PPM Sustain and Product Support Models.
Implement business and technical support pursuant to provided instructional materials.
Perform all tasks within the required Service Level Agreements and pursuant to the defined support models.
Work with GBS PPM Product Sustain Manager to establish and oversee prioritization of Product support activity (e.g., defects, enhancements, tasks).
Work with PPM personnel to understand concerns or questions in furtherance of providing business and technical support.
Assist GBS PPM Product Sustain Analysts and other Senior Analysts to resolve internal questions regarding PPM questions or concerns.
Serve as intermediate escalation point within the GBS PPM Sustain Team between GBS PPM Product Sustain Analysts and the GBS PPM Product Sustain Manager.
Find opportunities for both GBS and PPM process improvement based on experience, and raise them with the appropriate GBS and PPM personnel.
As GBS Product Lead:
Serve as main point of contact for PPM Product Team personnel as well as an escalation point for Product-specific inquiries, concerns, etc.
Take ownership of GBS’s Product-specific performance by leading or performing the resolution of Product-specific inquiries, concerns, etc.
Work with the PPM Product Team, I&E, and GBS PPM Product Sustain Analysts to ensure Product is working as required and getting the support it demands pursuant to SLAs.
Collaborate with PPM Product Owner to drive continuous improvement.
Be responsible for all aspects of systems administration for SAP Analytics Cloud (SAC)
Maintain system integrity between source systems WRE and IBP
Manage the forecasting process by ensuring the driver-based data is available in SAC in a timely manner
Support a global C&P businesses with queries, issues, and questions
Be a subject matter expert (SME) in finance, SAP SAC, SAP BW
Work with the global user community to define and deliver enhancements and improvements to the IBP platform
Gather information and insights by building effective relationships with business partners and other key GBS contributors
Participate and maintain the SAP SAC Super User network
Work with the distributed team to understand issues and root cause solve on automated loads from source systems into WRE
Write functional specs for all enhancements, performs testing and training
Support SAC Strategy – Positive Image, Lead on SAC projects
Run reconciliation process for customer and products business,
Run BAU SAC processes (Master Data, Data Control, System Set-up, SAC Testing, Recon)
Maximise the value delivered of the SAC product.
Standardise/Simplify tool and integrate into new business process.
Reduce the use of Excel in the business/ double handling of data
Lead partner management/ Change management with the business, will have engagement with VP Finance (Level E).