Platform Analyst

at  Acacium Group

Cape Town, Western Cape 8000, South Africa -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate06 Feb, 2025Not Specified07 Nov, 2024N/AGood communication skillsNoNo
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Description:

UNLOCK YOUR POTENTIAL:

Do you have experience working in a service desk or a platform support role? Are you looking to widen your technical skillset and progress within a long-term career?
We have an exciting opportunity to join our growing team as a Platform Analyst! We’re looking for a personal individual to deliver exceptional customer service to our colleagues, providing second and third line support via a ticketing system. In this role you will be accountable for planning application management, maintenance and enhancements on our staffing and sales platforms/CRMs.
If you’re looking for career progression then it’s a great time to join our growing team in Cape Town, as our experienced team will provide you with all the tools, training and guidance to be a success!
Acacium Group is a leading healthcare delivery partner. We combine access to workforce, technology and sector expertise to increase the sustainability of the global healthcare system from early-stage clinical research, to acute and palliative care.

Responsibilities:

  • Have experience providing support in a platform or service desk role
  • Have experience managing CRM applications
  • Have excellent customer service skills
  • Be solutions focused with the ability to problem solve


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

Software Engineering

Graduate

Proficient

1

Cape Town, Western Cape 8000, South Africa