Platform Analyst

at  Acacium Group

UNLOCK YOUR POTENTIAL:

Do you have experience working in a service desk or a platform support role? Are you looking to widen your technical skillset and progress within a long-term career?
We have an exciting opportunity to join our growing team as a Platform Analyst! We’re looking for a personal individual to deliver exceptional customer service to our colleagues, providing second and third line support via a ticketing system. In this role you will be accountable for planning application management, maintenance and enhancements on our staffing and sales platforms/CRMs.
If you’re looking for career progression then it’s a great time to join our growing team in Cape Town, as our experienced team will provide you with all the tools, training and guidance to be a success!
Acacium Group is a leading healthcare delivery partner. We combine access to workforce, technology and sector expertise to increase the sustainability of the global healthcare system from early-stage clinical research, to acute and palliative care.

• Have experience providing support in a platform or service desk role
• Have experience managing CRM applications
• Have excellent customer service skills
• Be solutions focused with the ability to problem solve