Platform Infrastructure Lead (Networks)

at  John Lewis Partnership

AT A GLANCE

• Working pattern - This is a hybrid working role, therefore your time will primarily be split between working from home and the Bracknell Head Office. There will be occasional travel to our London office.
• The Network team aims to spend 1 to 2 days a week in the office to connect, specifically Tuesday, and on a more ad-hoc basis to attend key meetings.
• Contract type - Three permanent roles and one secondment role (23 months).

DESIRABLE SKILLS

• A degree in Computer Science, IT, Systems Engineering or a related qualification
• FinOps experience: Budgeting/Forecasting/Cost Optimisation
• Experience in the retail sector, both physical and online

OVERVIEW OF THE ROLE

Here at the John Lewis Partnership we have a bold and innovative IT team. We support our business by providing industry leading technology solutions that cater for our customer needs whenever and wherever they are, continually promoting innovation, transforming our infrastructure and delivering new and unique ways of shopping. Our mission is to delight customers at every opportunity and to maintain our reputation as the best retailer in the country.
We are embarking on an exciting journey to modernise our technology and ways of working, which together deliver the pace and agility that we will harness to meet the diverse needs and value expectations of our customers.
We now have a fantastic and exciting opportunity within our IT team to join us as an Infrastructure Platform Lead (Networks) to advance several key Network towers including core networking, network security, edge connectivity and cloud networking. We are seeking an individual with significant experience, someone who is motivated, innovative and committed to lead technology towers and to deliver secure, robust, stable and performant future ready infrastructure. You will have demonstrable experience in designing, implementing, and managing innovative, cost efficient solutions, modernising network infrastructure services both on premise and for the public cloud (predominantly Google Cloud Platform), simplifying and rationalising existing technologies, whilst maintaining Operational Excellence.
If you’re enthusiastic about on premise and cloud network technologies, if you thrive and perform in a time sensitive, high-demand environment, and if you take satisfaction in delivering results through others, then we want to hear from you!

WHAT YOU’LL BE DOING

As a senior member, you will be working as part of a larger team covering a spectrum of technologies in a modern hybrid enterprise environment where interdependencies make up a proficient infrastructure capability.
You will drive and be accountable for the outcomes the business requires in relation to your services. This means that you will be working effectively with Partners, vendors, and our strategic third party service providers to ensure effective delivery of the service, and strategy, whilst managing operational risks throughout.
Your wealth of expertise will be instrumental in running agile product teams and driving forward the technology roadmap. Additionally, you will be expected to manage and support business-critical or escalated issues, providing effective solutions.
In the event of a major incident, you will act as the technical authority, communicating effectively with all stakeholders, coordinating the technical response, and ensuring clear and concise updates are provided throughout the resolution process. You will participate in post incident reviews, owning actions within your tower.
This role demands effective communication and coordination abilities. You will need to build positive working relationships within cross-functional teams, ensuring everyone is aligned and informed, whilst also maintaining clear and productive communication with external vendors.

BENEFITS OF THE PARTNERSHIP AND THE ROLE

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• Hybrid Working.

• ️ - Full - time working holiday entitlement 25 days holiday, plus public and bank holidays (this is prorated for part time hours).
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  - - Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy
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• Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not

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• You’ll get Partnership discount in store and online once you complete your Earning Membership period. That’s 25% off in John Lewis (12% off electrical products, some exclusions apply) and 20% in Waitrose (some exclusions apply) You’ll also be able to nominate someone you live with to share your discount.

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• Simple cycle to work support scheme

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• We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore them

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• Health Care cover

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• Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit - https://www.jlpjobs.com/about/benefits/