Platform Operations Engineer (all genders)

at  Teamviewer GmbH

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.
Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.
Become part of our winning team and help us create a world that works better.

REQUIREMENTS

• At least 3 years of experience with Microsoft and Linux operating systems
• Completed studies in the area of IT, Computer Science or relevant experience in the field of IT
• Network, Windows, and Linux knowledge is required
• Basic Firewall understanding is required
• Familiarity in IT Security topics and how to tackle vulnerabilities is needed.
• Basic programming skills in various scripting languages such as Python, PowerShell and Bash is required
• Automation skills in various platforms such as SaltStack or Ansible are welcome
• Fluency in English is mandatory, further languages are a plus
• Enthusiasm for new, innovative, and technical subjects along with an understanding of customer and market requirements, trends, and developments in the IT industry

As a Platform Operations Engineer (all genders), your primary responsibility will be ensuring the high availability, maintenance, security, and stability of our customer-facing systems, prioritizing the seamless operation of server systems, implementing robust high availability and recovery processes, monitoring infrastructure for performance and security vulnerabilities.

• Operate and manage our existing 2000+ server systems worldwide, ensuring their secure, smooth operation and availability
• Monitor the entire infrastructure, proactively identifying and resolving any performance or security issues
• Work with the local and global teams to ensure efficient collaboration and communication
• Close collaboration with all our R&D and IT teams to align operations with business goals
• Update systems and software periodically to maintain optimal functionality and security
• Work on incidents, providing technical support and troubleshooting
• Provide expertise in Active Directory (AD), ensuring the proper configuration, management, and security of user accounts, group policies, and domain services
• Work with Hosting and Public Cloud provider
• Participate in improving our customer-facing infrastructure by designing and implementing new concepts and solutions to optimize operation

As a Platform Operations Engineer (all genders), your primary responsibility will be ensuring the high availability, maintenance, security, and stability of our customer-facing systems, prioritizing the seamless operation of server systems, implementing robust high availability and recovery processes, monitoring infrastructure for performance and security vulnerabilities.

• Operate and manage our existing 2000+ server systems worldwide, ensuring their secure, smooth operation and availability
• Monitor the entire infrastructure, proactively identifying and resolving any performance or security issues
• Work with the local and global teams to ensure efficient collaboration and communication
• Close collaboration with all our R&D and IT teams to align operations with business goals
• Update systems and software periodically to maintain optimal functionality and security
• Work on incidents, providing technical support and troubleshooting
• Provide expertise in Active Directory (AD), ensuring the proper configuration, management, and security of user accounts, group policies, and domain services
• Work with Hosting and Public Cloud provider
• Participate in improving our customer-facing infrastructure by designing and implementing new concepts and solutions to optimize operations