Platform Operations Manager (m/f/d)

at  mrgegroupgmbh

LOOKING FOR AN EXCITING CHALLENGE?

Join us on our mission to become a global champion in commerce advertising and performance marketing.
Backed by our investor Waterland Private Equity, our four companies are digidip, shopping24, mrge Americas and Yieldkit form mrge. Together, we are building and scaling technology platforms that all share the goal of connecting advertisers and publishers in a manner beneficial to both parties.
We are an international, multilingual team with flat hierarchies. Our teams work with a high degree of independence, both from offices in Hamburg and Berlin, as well as remotely.
Our culture runs on trust, friendliness, and collegiality, fostering a positive work atmosphere.
Working with us is easy and fun – just ask our clients, who we help to reach their goals in an uncomplicated, reliable way.
In close cooperation with our partners, we provide advertising formats that offer genuine relevance for our users and, as a result, lead to higher sales.

ABOUT US

A global champion for Commerce Advertising with the vibrant energy of a start-up? A high-tech platform that’s fun to work with – for both employees and clients? A multi-location based company with flat hierarchies, run by an international, multilingual team? Yes, that’s us! At mrge, we connect publishers, advertisers, smart tools and formats to drive additional revenue. Now we are excited about connecting with you.
Are you ready to grow? Then join us on our mission to expand mrge and its entities digidip, shopping24 and Yieldkit through fresh ideas, great talent and true commitment. We’re looking forward to getting to know you!

We are looking for a highly skilled and motivated Platform Operations Manager to oversee the day-to-day operations of our advertising platform. The ideal candidate will have a strong background in platform management, incident resolution, data management, and partner integrations. Reporting to the Head of Platform Excellence, the Platform Operations Manager will play a crucial role in ensuring the reliability, accuracy, and efficiency of our platform, as well as fostering strong partnerships with external stakeholders.

• Ensure the availability, accuracy, and reliability of the platform, overseeing data integrity and performance enhancements.
• Support quality assurance initiatives across the platform, including data importation, APIs, and core applications.
• Support projects aimed at improving platform performance and operational efficiency, ensuring cross-team collaboration.
• Provide 2nd Level Support for issues from commercial and technical teams, owning incident resolution and management.
• Collaborate with Product Owners, Commercial Operations, Data, and Finance Teams to ensure a successful and reliable platform experience for customers.