PMO Analyst

at  Maximus Canada

Description & Requirements
About Maximus
At Maximus, we share an authentic desire to do something meaningful to help others succeed. We apply our deep operational expertise, technology innovation, and digitally enabled citizen engagement in new ways and help governments solve complex problems.
Maximus has been reinventing the way government agencies engage with citizens and are sought out by governments to solve complex problems by supporting various Healthcare Administration, Employment and Citizen service programs worldwide in the United States, Australia, Saudi Arabia, Singapore, South Korea and the United Kingdom.
Our mission is to affect fundamental change in the lives of every individual with whom we engage and at every touchpoint. But ultimately, what we do is improve people’s lives. And that is a testament to the ingenuity, commitment, and compassion everyone brings to their role at Maximus and their dedication to connecting citizens with the services they need from Government agencies.
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process
Department Summary
The EPMO supports Maximus Canada’s client business departments and other shared services by providing Project Delivery, Corporate Planning, Governance and Business Performance. The Governance and Business Performance team works closely with stakeholders to provide system administration for the Service Now Project Portfolio Management application and oversees related practices and processes.
Position Summary
Reporting to the Manager, the PMO Analyst is responsible for leading the day-to-day operations that deliver on the EPMO commitments, including project reporting, margins reporting, project intake, resource forecasting, and time tracking and reporting. This role also ensures data integrity in the organization’s application, tracks KPIs, and drives compliance with the organization’s project management and time-tracking requirements.
Under the direction of the Manager, PMO, the successful candidate will lead workstreams to deliver continuous improvement initiatives that improve the EPMO business outcomes. This includes the adoption of innovative approaches and tools.

Your typical week at Maximus

• Delivers systems administration support for the organization’s time reporting and approval application; maintains and looks for ways to improve ongoing business processes related to data analysis, reporting, audits, and user training.
• Liaises with managers throughout the organization to support resource allocation and forecasting processes and functionality in the organization’s application.
• Triages demands for new projects in the organization’s application and forwards or flags appropriately.
• Maintains documentation related to the system administration of time tracking and resource management, and training for new users.
• Creates and modifies reports to support business areas.
• Proactively maintains data integrity within the organization’s time-tracking and resource management application.
• Liaises with other internal departments such as Finance, HR, Contracts, Service Management, to support integration and compliance of operational processes and reports; supports consistency of information between HR, Finance, and EPMO ensuring accurate employee data.
• Tracks KPIs across the organization.
• Supports change planning and monitoring within the business area to mitigate / prevent issues or conflict.
• Communicates with stakeholders to provide updates on activities affecting business users.
• Supports Major Projects Executive Status Reporting process.
• Maintains the department SharePoint site.
• Provides guidance to junior team member(s).
• Other activities to support governance and business performance as required.

What you offer us

Knowledge Skills and Abilities

• Exceptional attention to detail, strong analytical abilities, and comprehensive business acumen.
• Ability to adhere to established practices, processes, workflows, and supporting documentation, and to proactively identify areas for improvement and enhancement.
• Proven capability in juggling multiple priorities and competing deadlines, while consistently meeting service level agreements.
• Excellent communication skills, capable of presenting information and perspectives effectively and at all levels of the organization.
• Effectively leverages communication and interpersonal skills to achieve team goals through collaboration and influence.
• Experience evaluating and monitoring data for reliability and quality.
• Demonstrates a strong ability to analyze problems, develop multiple alternative solutions, and provide well-considered recommendations.
• Understanding of Project Management from conception to delivery and transition to operations.
• Ability to prepare and interpret flowcharts.
• Results-oriented and a strong team player.
• Transparent, honest, and ethical.
• Innovative thinker with a focus on continuous improvement.
• Proficiency with Microsoft Office applications (Word, PowerPoint, Excel, Outlook, Teams, etc.).
• Ability to perform in a remote work environment.

Education and Experience

• Post-secondary education with a focus in business administration or related field is required plus 5 years of related experience in a business environment working independently, or equivalent experience.
• Experience successfully implementing and supporting enterprise applications.
• Experience as PMO Analyst or similar role.
• Professional certification such as PMP or CAPM an asset.
• Experience with Service Now PPM Standard an asset.

Other

• Must be a Permanent resident or Canadian citizen, residing in Canada.
• Remote position
• Must be able to work in PST or MST time zones
• Must pass a Criminal Record Check

What we offer you

We value your work, which enables us to continuously raise the bar on how we can best serve citizens worldwide. Maximus Canada offers the following:

• Competitive market-based salaries
• Comprehensive employer-paid benefits
• Four weeks of paid vacation
• Group Retirement Savings Plan
• Hybrid and remote work environments in Canada
• Annual paid bonus based on overall company performance
• Employee appreciation events

Maximus Global Core Values

• Accountability - Accepting responsibility to solve problems and rise to each challenge
• Collaboration - Partnering to instill trust and working as one
• Compassion - Empowering humanity by applying empathy and insight to every interaction
• Customer Focus - Cultivating an authentic desire to help others succeed
• Innovation - Embracing change and championing new ways forward
• Respect - Valuing the work we do, who we do it with, and the people we serve

We will be accepting applications until 11:59 PM on September 06, 2024.
Please note that while all applications are appreciated, only those candidates selected for an interview will be contacted.
(No agencies please)
Minimum Requirements
EEO Statemen

Please refer the Job description for details