Portal Onboarding Associate

at  HUB International

Hi, we’re HUB!
We are proud to be ranked 5th among the world’s largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you’re ready for tomorrow.

• Access Provisioning and Management: Coordinate the setup and provisioning of access to insurance company portals for new hires. Ensure access privileges align with their roles and responsibilities. Conversely, promptly deactivate access for terminated employees to maintain security standards.
• Documentation and Compliance: Maintain accurate records of portal access, user permissions, and relevant documentation for auditing purposes. Uphold compliance with company policies and regulatory requirements regarding access control and data security.
• Troubleshooting and Support: Act as a point of contact for portal-related issues, providing troubleshooting assistance to users. Collaborate with IT support or insurance company representatives to resolve technical issues promptly.
• Continuous Improvement: Identify opportunities for process optimization and automation in access management workflows. Implement best practices to enhance efficiency and security while managing portal access.
• Stay Current: Maintain knowledge of all portal marketplace and continuous changes in standards
• Collaboration and Communication: Update SharePoint with pertinent updates and announcements, improve the onboarding experience by confirming hardware and software and provide support to all business operations and ensure optimization of all access requests
• Other duties and responsibilities as assigned and neede