Portfolio Management and Operations Manager (12 FTC) - Frameworks and Assur

at  Nationwide

As Portfolio Management & Operations Manager you will be responsible for portfolio operations and the oversight of the pipeline of investment for the portfolio and the end to end Change Control process which includes in year Business Cases. You will be leading on our portfolio communications initiative, being a key point of contact between the Portfolio office and Delivery teams. You will be leading on a number of critical Portfolio Office forums and touchpoints, responsible for coordinating, documenting, ensuing meetings are valuable and fit for purpose
This role sits within the Portfolio Management Team, part of Portfolio Management and Operations, which is responsible for building and monitoring Nationwide’s portfolio of change. We manage the governance of the Society’s £500m strategic investment budget, making sure we deliver value to our customers and colleagues and that we do this in a safe, efficient and effective way.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you’ll spend at least two days per week, or if part time you’ll spend 40% of your working time, based at either our Swindon, Nationwide House or London, Threadneedle Street offices. There will be the need to attend our Swindon office for collaboration on a quarterly basis, if based in London. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

ABOUT YOU

• Excellent communication and stakeholder management skills; you’ll need to be comfortable facilitating on large meetings
• Working experience building out reports for a senior audience; you have the ability to roll up high level information into clear and concise executive reporting material
• Proven experience of people management, including task management, continuous goal setting and frequent team check ins / 1-2-1’s
• Ability to problem solve, manage difficult conversations and help to come to an agreed solution.
• Excellent attention to detail and business writing skills
• Relationship building skills; this role will interface with a variety of disciplines and areas of the business

Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.

• Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
• Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
• Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.

You will work closely with Portfolio SLT to manage the future investment pipeline end to end which includes our Change Control Process and leading the Portfolio Management Investment Review forum which looks at Business Cases and milestone movements.
Lead on Portfolio Communications to our wider Delivery teams ensuring messages are cascaded, understood and documented. This will include evolving our communications strategy to ensure engagement and value is met across the portfolio.
Get involved in team improvement activities such as audits, refreshing our standards and guidance for BAU work and assisting in annual planning activities.