Portfolio Management Office (PMO) Manager

at  The Money and Pensions Service

JOB DESCRIPTION

The PMO Manager will report directly to Senior Programme Manager with a dotted line to the Director of Change. In this role you will be responsible for the following;

• Support the delivery of business case benefits and outcomes, championing best practice project management standards and processes.
• Ensure robust governance and assurance processes are in place, monitoring the effectiveness of controls and ensuring recommendations are implemented.
• Assist in the development of business cases and provide a Change Portfolio view of project and programme budgets, forecasting costs in collaboration with Finance
• Offer a portfolio perspective on resource allocation, aiding in the identification, recruitment, and development of project and programme resources.
• Advise on stakeholder management tools and techniques, providing assurance on their effectiveness.
• Work with the Risk Team to ensure effective management of risks, issues, and dependencies across the Change Portfolio.
• Enforce change management protocols, updating project scope and documentation as required.
• Continue to improve and operate project controls, reporting on progress and status, and disseminating lessons learned across the organisation.
• Identify, develop, and share best practice project management processes, tools, and templates, benchmarking against industry standards.

PERSON SPECIFICATION

You will need to demonstrate the following skills and experience;

• Demonstrable experience in playing a leadership role in cultural change and transformation with visible leadership skills.
• Proficiency in planning and organising, with the ability to define and prioritise key components of the Change Portfolio.
• Skilled in risk and issue management, with the capability to identify, monitor, and mitigate risks and issues.
• Experience in dependency mapping and benefits management, with a focus on tracking and realising project benefits.
• A critical thinker and problem-solver, adept at developing strategies to address challenges within the Change Portfolio.
• Data-driven approach, with the ability to influence decision-making and instil confidence across the board.
• Comfortable working with ambiguity, making decisions without a complete picture, and handling risk and uncertainty.

Benefits

• The Money and Pensions Service is based in Bedford and as a key employer in the town we work hard to ensure that we are an active part of the community. This is a great opportunity for you to join us in Bedford and to be an integral part of the Money and Pensions Service team.We are already forging great relationships with Bedford Borough Council and other local organisations to ensure that we are an active part of the community and fully integrated to play our part in the Government’s “levelling-up” strategy. This is a wonderful opportunity for you to be one of the first colleagues to join us in Bedford and to be an integral part of helping us establish ourselves in the town.At the heart of the Money and Pensions Service are our values – caring, connecting and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people in and around Bedford to come and work for us, but we need people who align themselves to our values: -
• CaringWe care about our colleagues and people whose lives we are here to transform.
• ConnectingWe will transform lives through our ability to make positive connections.
• TransformingWe are committed to transforming lives and make a positive societal impact.ABOUT MAPSAt MaPS, we help people – particularly those most in need – to improve their financial wellbeing and build a better, more confident future. Working collaboratively across the UK, we make sure customers can access high-quality money and pensions guidance and debt advice throughout their lives, however and whenever they need it.ABOUT OUR PEOPLEIn our move to Bedford, we aim to attract and retain the absolute best talent, so we can achieve our objectives and continue to make a difference to millions of people’s lives. We are keen to encourage applications from individuals across the whole community with the skills, knowledge, and behaviours for the job, and who show a strong commitment to MaPS’ objectives, values, and vision. It is important to us that we continue our ambition to be a genuinely diverse and inclusive organisation, so that we reflect the people we are here to help.OUR INCLUSIVE WORKING ENVIRONMENTBy fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds.We work hard to ensure that we have a progressive approach to inclusion, equity and belonging. We really do want our colleagues to “bring their whole selves to work.”By way of brief example, we have an enviable ethnic diversity mix, equal gender balance with a zero mean gender pay gap and thriving colleague and ally networks, including LGBTQ+, neurodiversity, women’s health, men’s health, ethnicity, and diversity.WHAT MONEY AND PENSIONS SERVICE CAN OFFER YOU?
• Generous Annual Leave – 30 days plus Bank Holidays
• Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)
• Interest-free loan to help you buy season tickets for buses and trains
• Cycle to work Scheme
• Subsidised eye test & flu jabs
• Life assurance scheme
• Give as you earn scheme
• Employee assistance programme (EAP)
• PAM Assist and PAM Life scheme (Wellbeing)
• Enhanced family and sick pay
• Paid volunteering (2 days a year)
• Recognition Scheme
• Discounts portal to numerous retailers

Things you need to know

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

The PMO Manager will report directly to Senior Programme Manager with a dotted line to the Director of Change. In this role you will be responsible for the following;

• Support the delivery of business case benefits and outcomes, championing best practice project management standards and processes.
• Ensure robust governance and assurance processes are in place, monitoring the effectiveness of controls and ensuring recommendations are implemented.
• Assist in the development of business cases and provide a Change Portfolio view of project and programme budgets, forecasting costs in collaboration with Finance
• Offer a portfolio perspective on resource allocation, aiding in the identification, recruitment, and development of project and programme resources.
• Advise on stakeholder management tools and techniques, providing assurance on their effectiveness.
• Work with the Risk Team to ensure effective management of risks, issues, and dependencies across the Change Portfolio.
• Enforce change management protocols, updating project scope and documentation as required.
• Continue to improve and operate project controls, reporting on progress and status, and disseminating lessons learned across the organisation.
• Identify, develop, and share best practice project management processes, tools, and templates, benchmarking against industry standards