Portfolio Project Manager

at  US Bank National Association

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

JOB DESCRIPTION

The Marketing Analytics and Technology (MAT) team is an enabling function supporting the Business Unit Marketing and Enterprise Analytics & Customer Experience teams (EACX) and thereby the Chief Product Officers/Line of Business, responsible for measuring, assessing and articulating the efficacy of our marketing strategies to help drive growth and/or efficiency opportunities across the bank.
The Marketing Analytics & Technology team is hiring a Portfolio Manager. The MAT Portfolio Management team is a horizontal team with a focus on driving strategy, planning, enablement, and accountability across the broader MAT team. This person will develop key strategies and processes to help maximize business and internal client value for the team. The work will span across both Marketing Analytics and Marketing Technology Products. This person will partner closely with key stakeholders and leadership to ensure that cross team initiatives (and priorities set by the MAT SVP) are prioritized, translated into integrated plans across the portfolio and that the teams can successfully operationalize processes to deliver.

BASIC QUALIFICATIONS

• Bachelor’s degree, or equivalent work experience
• Eight or more years of experience in marketing or related field

PREFERRED SKILLS/EXPERIENCE

• 6+ years of experience in project management and cross-functional leadership
• Proficiency in Jira (or similar tools) and an understanding of Agile principles, with experience coaching teams.
• Demonstrated ability to maintain high attention to detail and organization in a fast-paced environment, while effectively adapting to changing priorities and needs.
• Demonstrated ability to work independently, navigate ambiguity, and deliver results.
• Exceptional problem solving skills and a solution-oriented mindset.
• Strong written and verbal communication skills for effective stakeholder management and project documentation.
• Demonstrated influence without authority.
• Adept at stakeholder engagement, consensus-building, and conflict resolution; tireless in placing these skills at the service of their teams.
• Experience in financial services with knowledge of products, customers, transaction and interaction data.
• Knowledge/training equivalent to at least one advanced certification from a reputable Lean/agile organization preferred. (SPS, SAFe SPC, SAFe SM, ICAgile Professional – Agile Team Facilitation (ICP-ATF), ICAgile Professional – Agile Coaching (ICP-ACC)).

THE MAT PORTFOLIO MANAGEMENT TEAM IS RESPONSIBLE FOR:

• Stepping into high-priority initiatives and projects as Project Manager to diagnose challenges and create a scalable workflow to support ongoing operations then develop plans to ensure sustained execution by internal teams after the Portfolio Manager’s involvement concludes.
• Coaching MAT teams on Agile methodologies, including using Jira, to enhance collaboration and operational efficiency. Responsible for ensuring practices are understood and the team adheres to process, guidelines, and realizes the benefits to the practice.
• Creating new (and reviewing existing) operational processes and procedures across the teams and recommending change initiatives and devising action plans for implementation to drive efficiency and reduce risk.
• Leading cross-functional teams on cross-organizational projects and alignment opportunities
• Understanding, establishing, monitoring, and maintaining cross-departmental communication about how work is prioritized and managed, as well as how key metrics are performing.
  The right candidate will have a strong understanding and experience with Project Management and a track record of leading cross-functional teams. They will operate effectively within undefined or rapidly changing environments, bringing structure and clarity to complex projects. They will be capable of wearing different hats as needed including marketer, project manager, and scrum master. This individual should be a self-starter with a tolerance for ambiguity. They will need to be able to come in and quickly learn and understand MAT team goals and processes and identify areas of opportunity, establish any new norms needed then scale across the teams.
  This individual will also possess a strong willingness to learn and teach and will aid in leading change across a diverse organization. In addition, project and team management, process creation, relationship-building will all be key deliverables in the first 90 days.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la