POS Technician (GOMBE)

at  Moniepoint

WHO WE ARE

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion, Nigeria’s largest merchant acquirer.

WHAT WE DO

At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine our industry. We have several products that provide essential business services such as credit, overdrafts etc. We leverage artificial intelligence and data to make our decisions but also have the technology and data-driven best practices used to support our businesses.
Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

REQUIREMENTS

• Minimum of B.Sc./HND in any related discipline
• At least 2 years of experience in a related role.
• Proficient in English
• Technical ability to carry out repairs on PAX, Aisino, Smartpeck, and Topwise Terminals.
• Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
• Good communication and interpersonal skills
• Ability to work with limited supervision.
• Must be self-driven and be able to take initiative
• Good Relationship skills and emotional intelligence skills
• Experience with the Agency banking business would be an added advantage.
• Must be resident in Gombe State.

JOB PURPOSE

The POS Technician is saddled with the responsibility of repairing, supporting, and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.

RESPONSIBILITIES

• Work closely within the hardware department to manage the end-to-end repair process.
• Provide second-level support on hardware-related issues.
• Manage & Coordinate Terminal Repair Centers across our network
• Perform other duties as delegated and assigned by his/her Line Manager