Post Covid Care Navigator

at  Nottingham CityCare Partnership CIC

Job Purpose As part of the Integrated Care system (ICS), City Care is seeking to recruit a Post Covid Care Navigator who will play a crucial role in establishing integrated health and social care across the City. To be an integral part of the delivery of Multi-Disciplinary Team (MDT) meetings and MDT working. Dimensions The post holder will work within the Post Covid service being a point of contact for patients and clinicians to help provide seamless care. The post holder will organise Post Covid MDTs as well as linking in the right professional into the wider MDT meetings.
The post holder will provide co-ordination, administrative and data management support to members of multi-disciplinary team within the Post covid service to improve joint working practices leading to more effective patient care. The post holder will work collaboratively with Nottingham Health & Care Point. Key Responsibilities To receive referral information from members of the multi-Disciplinary team, coordinating the appropriate response based on clinical / presenting need within the agreed pathways to the most appropriate service/s. To make judgments regarding referrals, using triage protocols to ensure patients are seen by the most appropriate team / service at the right time to meet their needs.
Whilst recognizing the need to involve, or seek advice from, more experienced colleagues as necessary for clinical decision making. To be responsible for the co-ordination and to liaise with all relevant statutory and voluntary sector services including the local authority responsible for the patients care to arrange the necessary support. Be responsible for arranging, attending, and minuting (MDT) meeting and compiling agendas and undertaking associated administrative work and initiating referrals within agreed format / process where appropriate following the discussions. All cases on the list will be reviewed and decisions logged.
This will include the weekly MDT with secondary care and Primary care. Data management To maintain accurate records of referrals ready to provide data to the wider groups and services. To contribute to the integration of health and social care by maintaining up to date recording systems for all agencies within the MDT team and providing information to any member of the neighbourhood team to ease processes and communication in agreement with data protection protocol. To be responsible for recording, reporting, and producing evaluation reports.
To receive, breakdown and co-ordinate data and produce spread sheets for analysis (which shall include identification of referral trends and geographical spread of referrals and interventions to support the delivery of care within the service). To record patient interventions on relevant electronic database systems (for example SystmOne) and contribute to report generation, analysis, and production. General To be Patient focused when representing the Post Covid service and ensuring that the reception people are given is supportive, welcoming, and helpful. To work within the relevant legal frameworks and understand the Data Protection Act and how this is related to the management of confidential information in accordance with health and social care policy.
To plan work using own initiative, whilst being able to work as a valuable member of a team. Assist in the orientation and induction of new starters for the service explaining the Care Navigator role. To have excellent IT skills, to include Microsoft Office, Outlook, and Excel. To undertake general office duties to support the role.
To undertake any additional duties as appropriate and delegated by the clinical service manager

Please refer the Job description for details