Power Platform Software Analyst/Business Analyst

at  iCoTech Services

The Power Platform Analyst role at iCoTech is a key role within the organisation reporting to the Programme Manager. As a Power Platform Analyst at iCoTech you will be responsible for ensuring the customer’s requirements are fully captured, understood and deliverable.

The role will include but is not limited to:

• Leading and managing investigations into business processes, information systems, functions, information flows, data structures and software development through the use of appropriate techniques and methodologies.
• Eliciting functional and non-functional requirements using appropriate techniques, considering the nature of change and established practices.
• Providing solutions to business problems ensuring the end-to-end process is considered.
• Own the Requirements, Functional Specification ensuring suitable definition so they can be delivered and the output is fit for purpose for the customer.
• Effective management of relationships with technical and non-technical stakeholders, both internal and external, using soft power to influence/advise on complex issues to facilitate decision making.
• Clear demonstration of a focus on delivery - responding quickly and decisively to take ownership for and delivery of valued outcomes in changing circumstances and to tight deadlines.
• Support sales teams to produce high-level requirements and estimates and channel these requirements through to delivery.
• Act as a Product Owner for our PPM products to help define the business vision for the tool, identify the technology requirements and manage the product roadmap and backlog of work
• Be the primary “Voice of the Customer” for the product to influence broader product decisions to ensure a consistently high customer experience. Evangelise the merits and capabilities the products to the wider current and future customer base.

The successful candidate should be able to demonstrate:

• Proven experience of having worked as a Business Analyst/ Functional Consultant.
• Experience working in a formal IT project delivery environment
• Experience working across the SDLC
• Worked using both Agile and Waterfall methodologies
• Excellent stakeholder management and communication skills
• Excellent understanding of the PPM process/project delivery techniques
• Good understanding of change management techniques and business transformation used to support project delivery
• Experience working with IT development tools e.g. DevOps/TFS, Jira etc.
• Experience in the Power Platform is desirable
• Experience working with IT development tools e.g. DevOps/TFS, Jira etc.

The successfully candidate should be able to undertake the following:

• Prepare, run and document workshops with customers (both virtually and in person)
• Documenting as-is and developing to-be business processes
• Creation of user stories, functional requirements and technical specifications
• Management of requirements traceability matrixes
• Good understanding of non-functional elements impact technical delivery
• Define acceptance criteria and test cases
• Identify improvements and enhancements to business processes through various lenses (people, process, and technology)
• Produce training/service documents and supporting documents

• Leading and managing investigations into business processes, information systems, functions, information flows, data structures and software development through the use of appropriate techniques and methodologies.
• Eliciting functional and non-functional requirements using appropriate techniques, considering the nature of change and established practices.
• Providing solutions to business problems ensuring the end-to-end process is considered.
• Own the Requirements, Functional Specification ensuring suitable definition so they can be delivered and the output is fit for purpose for the customer.
• Effective management of relationships with technical and non-technical stakeholders, both internal and external, using soft power to influence/advise on complex issues to facilitate decision making.
• Clear demonstration of a focus on delivery - responding quickly and decisively to take ownership for and delivery of valued outcomes in changing circumstances and to tight deadlines.
• Support sales teams to produce high-level requirements and estimates and channel these requirements through to delivery.
• Act as a Product Owner for our PPM products to help define the business vision for the tool, identify the technology requirements and manage the product roadmap and backlog of work
• Be the primary “Voice of the Customer” for the product to influence broader product decisions to ensure a consistently high customer experience. Evangelise the merits and capabilities the products to the wider current and future customer base