Practice Assistant – Accident Benefits

at  Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
Aviva Trial Lawyers is currently seeking a practice assistant to support our Accident Benefit Group. As a Practice Assistant, you will be responsible for supporting our team of lawyers and litigation clerks in the handling of administrative tasks for insurance defence accident benefits matters.

What you’ll do:

• Prepare correspondence and legal documents of a technical and confidential nature, including opening letters to insureds
• Prepare basic legal documents for review by our Counsel (Notices of Intent to Defend, Notice of Change of Lawyer, LAT Responses etc.)
• Open new matter records in Ghost Practice and ACL and ensure accuracy of data entry
• Ensure quick delivery of incoming communications, such as emails, faxes and mail, to the appropriate recipient
• Request payment on all invoices for the team
• Request filing fees for all new matters assigned to the team
• Direct incoming files to addressees in a timely manner
• Document management – binding, printing, copying, burning CD’s and briefing
• Build and assemble the electronic folder for all new matters assigned to the team
• Assembling electronic briefing and naming documents according to company naming procedure
• Monitor and download incoming electronic documents to the correct folders in a timely manner following established naming convention
• Overflow of dicta-typing and filing
• Scheduling matters; booking travel; including flights, cars and hotels as needed
• Train our new hires on cheque requisition procedure
• Prepare closed files for shipment to storage

What you’ll bring:

• Minimum of 2+ years of legal administrative experience in an insurance defence or accident benefit actions
• Post-secondary accreditation for legal assistant or equivalent experience preferred
• Excellent computer skills including experience with MS Word, ACL, and Outlook
• Basic knowledge of the Rules of Civil Procedure and Court forms, FSCO, LAT, Statutory Accident Benefits Schedule
• Customer-service oriented with superb communication skills
• Excellent organizational skills
• Attention to detail with a desire to take initiative
• Able to work independently with minimal direction and as part of a team
• Mature work ethic and good sense of humour

What you’ll get:

• Compelling rewards package including base salary, eligibility for annual bonus, paid vacation, retirement savings, share plan, health benefits, personal wellness account, and 3 paid volunteer days per year.
• Our vacation package starts at 4 weeks !
• Outstanding Career Development
• Paid professional development education (Controlled Insurance Program designation)
• Corporate wellness programs to support our employees’ physical and mental health

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

• Prepare correspondence and legal documents of a technical and confidential nature, including opening letters to insureds
• Prepare basic legal documents for review by our Counsel (Notices of Intent to Defend, Notice of Change of Lawyer, LAT Responses etc.)
• Open new matter records in Ghost Practice and ACL and ensure accuracy of data entry
• Ensure quick delivery of incoming communications, such as emails, faxes and mail, to the appropriate recipient
• Request payment on all invoices for the team
• Request filing fees for all new matters assigned to the team
• Direct incoming files to addressees in a timely manner
• Document management – binding, printing, copying, burning CD’s and briefing
• Build and assemble the electronic folder for all new matters assigned to the team
• Assembling electronic briefing and naming documents according to company naming procedure
• Monitor and download incoming electronic documents to the correct folders in a timely manner following established naming convention
• Overflow of dicta-typing and filing
• Scheduling matters; booking travel; including flights, cars and hotels as needed
• Train our new hires on cheque requisition procedure
• Prepare closed files for shipment to storag