Practice Assistant

at  White Case

FIRM SUMMARY

White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.
With lawyers and staff operating from more than 47 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world’s key financial markets and our strengths in handling complex cross-border work.
It’s not just about our global network of offices and shared services centers; it’s the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It’s one of the reasons we attract and retain cross-border work. And why we attract a diverse group of people.
Our lawyers are globally minded, enterprising, collaborative and committed to excellence. Diversity is a core value of our Firm and it has been recognized with numerous awards and top rankings around the world. Our people represent 90 nationalities and speak 80 languages.

POSITION SUMMARY

The Practice Assistant is responsible for supporting leaders (Partners, Associates, other, C-levels, Directors and Senior Managers/Managers) in day to day work. The assistance given is related but not limited to drafting of legal letters, expense documents, creating presentations and reports, new business intake forms, calendar management and logistical coordination.
They are also expected to participate in departmental initiatives related to training, quality, overall administration and business development, track daily productivity, generate reports, analysis and provide recommendations where needed
Our Practice Assistants work with a variety of offices and culture across Asia, EMEA and Americas (46 offices), adapting to their individual and cultural needs, and increasing these leaders’ capability and capacity to do their work while maintaining a very high level of efficiency and accuracy.
The Office Operations Team is structured to collaborate and work as a unit alongside the Firm’s Office Operations key contacts across all global offices to provide a high quality, client service experience. The Analyst should demonstrate flexibility by actively seeking to improve working processes, anticipate needs and take action accordingly with the guidance of his/her immediate leader.
Duties and Accountabilities1

CORE PROCESSES

• Calendar Management
• Assistance in planning and preparation of meetings, conferences and travels
• Room Reservation
• Assistance in booking rooms across the firms for certain functions and meetings
• Data Management
• Enters data in InterAction, IManage, Outlook and other platforms
• Document Processing
• Assistance in preparations and proof reading of documents such as legal letters, new business intake forms, expense letters, presentations and reports
• Billing and Expense Processing
• Handles the executive’s teams expenses
• Phone Coverage
• Receives, screen and coordinate communications received through phone and mails
• Travel Management
• Assistance in any travel related matters from requirements to bookings and reservations
• General Administration
• Any ad-hoc activities such as preparing reports, as well as general office duties as required
• Records the meeting minutes
• New Business Intake
• Report to and take direction from the the department’s corresponding leadership team
• Coordinate with various global points of contact and internal clients to accommodate and fulfill requests and queries
• Participate in departmental initiatives related to training, quality, reports, and overall administration, business development, resources / processes, and community
• Participate in annual goal setting with Team Leader with the objective of meeting or exceeding yearly goals, and seeking managerial guidance and support as necessary

QUALIFICATIONS

A Practice Assistant is responsible in ensuring that his/her skill set is up to date and that he/she maintains a level of familiarity with the Firm’s departments, key personnel, internal systems and procedures. This ensures that he/she is able to carry out his/her role effectively and, where appropriate, discuss any training requirements with the Team Leader.

Immediate requirements include:

• Bachelor’s/College Degree or equivalent
• Relevant work experience is necessary
• Excellent written and oral communication skills
• Excellent interpersonal skills with the ability to balance being an individual contributor and a team player
• Pleasant voice and professional demeanor in order to communicate with a diverse group of attorneys, clients,vendors, and staff and give a positive impression on the Firm
• Has the ability to communicate by telephone and/or mail and provide information with substance, courtesy and tact
• Excellent customer service skills
• Must be flexible to work with shifting schedules, on weekends, holidays, and irregular hours on occasion and/or more than 40 hours per week to perform the essential duties of the role
• Proficient Microsoft Applications (Outlook, Excel, Word, PowerPoint)
• Individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, time management and organizational skills, and the ability to maintain a realistic balance among multiple priorities
• Anticipate the needs of others in order to ensure their seamless and positive experience
• Maintains strict confidentiality in the workplace by ensuring all sensitive information is handled discreetly
• Show excellent attention to detail and have a thorough knowledge of department and Firm procedures and resources, and uphold and utilize these
• Must be flexible and can adapt to change in workflow requests

Please refer the Job description for details