Practice Group Manager

at  DXC Technology

JOB DESCRIPTION

DXC Claims Management has been specialising in workers’ compensation claims management for over 16 years, and we have an impressive track record of excellence in service delivery and innovation. We aim to return people to work and health as quickly and effectively as possible.
By providing the right services at the right time, DXC gives employers the confidence they comply with legal and regulatory requirements and injured workers the confidence they are being well cared for.
DXC Claims Management is part of the DXC Technology group of companies, the world’s leading independent, end-to-end, next-generation IT services company. DXC employs 155,000 staff globally, of which over 5,000 are insurance practitioners. We work with our customers to build a culture of performance and integrity.to facilitate and support medical management and return to work activities.

REQUIRED SKILLS, EXPERIENCE AND QUALIFICATIONS

• A polished senior leader with over 5 years’ experience, comfortable working across all levels of organisations across a range of industry sectors
• A well-developed understanding of digital transformation and innovation
• Advanced strategic and critical thinking abilities
• Ability to identify, build and deliver both tactical and strategic change initiatives
• An advanced understanding of workers compensation insurance policy and claims service delivery and associated risk management implications will be viewed favorably.

• Provide thought leadership and technical insight in order to innovate and enhance solutions to support strategic goal achievement
• Own the roadmap for the technological development of new and existing processes and service offerings
• Advocate customer focussed solutions to business problems
• Develop strategies designed to optimise existing processes
• Lead and facilitate innovation and continuous improvement workshops, including presentation of analysis, findings and proposed solutions
• Provide technical findings to the business in non-technical terms
• Provide expert stakeholder management and subject matter expertise to the business
• Conduct research, modelling, forecasting, measuring and reporting to support business decisions required for proposed solutions