Practice Lead I, Quality Engineering - Azure Platform & Enterprise Data Man

at  TD Bank

JOB DESCRIPTION:

Accountable for building, maintaining, and evolving the culture and community of QE Practitioners. The role oversees a team of Quality Engineers, and is responsible for coaching on knowledge, skills, and performance, building and evolving the practice’s capabilities, and advising practitioners on their work to ensure solutions are sound.

EMPLOYEE/TEAM

• Drive practice OKRs (objectives and key results), productivity improvements, automation standards, CI/CD and DEVOPS capabilities and make delivery simpler, faster, better
• Build trust and partnership among stakeholders, present achievements/wins, monthly showcases, and run reviews within the QE team
• Implement an automation first approach, shift testing upstream, leverage behavior driven development, reporting and monitoring in Jira/JTMF, and best practices in TD scaled agile
• Accountable to directly lead teams of highly skilled Practitioners in an area of expertise and getting involved in some delivery activities, providing best practices on the application of methods and practices owned within the Journeys and/ or Platforms
• Execute on Practice strategy as it relates to introducing best practices, standard automation frameworks, test methodologies, and processes across the enterprise
• Provide overall team leadership, training, coaching, development, succession, recruitment, and resource management, and ensures on-going performance feedback and assessments occur and development plans exist for each team member
• Build and retain an engaged and diverse team that embraces diversity of thought, creativity, and curiosity; where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborate to move with speed and get things done
• Enable a continuous learning culture by proactively seeking, listening to, and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grow your personal leadership
• Lead your team through change and create an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility, communicating a compelling vision with clarity and empowering colleagues to drive innovation
• Accountability to understand the current skills and capabilities within their practice, actively working to close gaps that may exist through additional learning, coaching, and support delivery
• Sustain, identify strong talent, recruit, and develop a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome
• Inspire a positive work environment and help champion quality, innovation, and teamwork
• Connect the alignment of colleague’s contributions with the TD Shared Commitments

EXPERIENCE AND/OR EDUCATION

• University or Graduate / post graduate degree in Computer Science or related Engineering discipline; or equivalent practical experience
• Strong academic background (e.g., software engineering, computer science)
• Graduate degree: nice to have
• 7+ years of relevant experience in field of specialization

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Please refer the Job description for details