Practice Manager-Acute Care

at  UPMC

Join our team of Life Changers!
UPMC is hiring a Full-Time, Practice Manager to support Acute Care.

OFFICES WILL BE IN HARRISBURG, LITITZ, HANOVER AND MECHANICSBURG

As the Practice Manager, you’ll be managing remotely as we don’t have an actual medical office. We are in multiple facilities where we dictate the care provided to patients. You need to have strong, effective communication skills as you will be communicating with staff at multiple locations.
Must have previous leadership/management experience within the healthcare field as well as a willingness to dive into problems and rebuild staff/provider workflows.
This is a growing department including a new subdivision of nurse navigators starting in 2025.
This role is brand-new with the ability to help grow and establish its identity.
If this sound like the opportunity that you have been looking for, don’t hesitate to apply.
Excellent benefits, a pleasant work environment, and friendly team are just a few of our perks. Apply today!

• Manages daily operations at physician offices and clinic sites and coordinates work activities.
• Manages schedules and call-offs.
• Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
• Manages all functions of the financial and patient management system at physician offices.
• Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).
• Integration of new physicians into CMI practices.
• Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
• Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.
• Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
• Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
• Identifies and resolves work problems to ensure quality patient service.
• Communicates effectively with senior management and physicians providing regular updates on operations.
• Bachelors Degree + 3 years of management experience w/ 1 year healthcare experience
• OR Associates Degree + 3 years healthcare experience and 3 years of management experience
• OR High School Diploma + 5 years healthcare experience and 5 years of management experience