Practice Manager | City Dental Tauranga

at  Lumino The Dentists

Company Description
Lumino The Dentists is New Zealand’s largest dental healthcare provider with over 120 practices across the country. We offer the support and network of a huge community of professionals, whilst remaining true to our roots and embedded in the communities we support and care for.
Lumino City Dental Tauranga is on the hunt for a Practice Manager to join our close-knit team! Our practice is made up of experienced clinicians and support staff, all working together to provide the highest quality patient care.

The days/hours are as follows:

• Monday: 8.30am - 5.00pm
• Tuesday 7.45am - 5.15pm
• Wednesday 7.45am - 5.15pm
• Thursday 8.00am - 6.00pm
• Friday 8.00am - 4.30pm

Job Description

As Practice Manager, you will play a key role in ensuring the smooth operation of our practice. Your responsibilities will include:

• Reception: You will be reception based and have reception duties
• Team Leadership: Guide and mentor our team with clarity and positivity, promoting a collaborative and high-achieving environment.
• Operational Management: Oversee day-to-day operations, including staff scheduling, management, and ensuring our practice runs smoothly.
• Patient-Centric Care: Address patient inquiries and ensure exceptional care to maintain our practice’s reputation for excellence.
• Financial Oversight: Manage budgeting and billing processes efficiently, maintaining the practice’s financial health.
• Strategic Collaboration: Work closely with our clinicians and support team to achieve practice goals and enhance patient experiences.

As a Lumino Practice Manager, you also join a nationwide network of peers, enjoying ongoing learning and development opportunities - with an interesting, challenging career path.
Qualifications

To step into this opportunity we are looking for the following skills and experience:

• Demonstrated experience in a Team Leader, Manager, Sales or Budget Tracking position (Practice Management in dental or medical would be ideal but is not essential)
• Confident leadership skills, with the ability to give and receive feedback
• Well-developed interpersonal skills and the ability to communicate effectively with both our people and our clients
• The ability to work well under pressure, to multi-task and be flexible
• An understanding of the financial aspects of a business and knowledge of budgets, sales targets, utilisation, and profit & loss statements
• Confidence with and the aptitude to learn new technology

Additional Information
For your chance to make a meaningful impact, drive positive change and lead a fantastic team - please submit your interest today

• Reception: You will be reception based and have reception duties
• Team Leadership: Guide and mentor our team with clarity and positivity, promoting a collaborative and high-achieving environment.
• Operational Management: Oversee day-to-day operations, including staff scheduling, management, and ensuring our practice runs smoothly.
• Patient-Centric Care: Address patient inquiries and ensure exceptional care to maintain our practice’s reputation for excellence.
• Financial Oversight: Manage budgeting and billing processes efficiently, maintaining the practice’s financial health.
• Strategic Collaboration: Work closely with our clinicians and support team to achieve practice goals and enhance patient experiences