Practice Manager

at  HarmonyCares

Overview:
HarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice.
Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.
Our Shared Vision – Every patient deserves access to quality healthcare.
Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.

REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE

• High School Diploma
• Three years of experience in management of professional and clinical staff
• Previous practice management or equivalent experience
• Must maintain a valid driver’s license and good driving record
• Health care experience with profit and loss responsibility
• Must be able to relate professionally and positively to physicians and staff withexcellent communication, interpersonal and management skills
• Marketing and geriatric experience a plus

PREFERRED KNOWLEDGE, SKILLS AND EXPERIENCE

• Bachelor’s Degree
• Strong clinical and reimbursement knowledge
  Posted Max Pay Rate: USD $109,368.00/Yr. Posted Min Pay Rate: USD $104,160.00/Yr. Pay Transparency: Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations. Notice:
  HarmonyCares and HarmonyCares Hospice are not affiliated with Harmony Hospice Care. HarmonyCares Hospice does not conduct business in OH. HarmonyCares Hospice conducts business in MI, VA, WI, TX, IN, IL

• Provide intra-day monitoring of service levels and other KPIs
• Building community networks and relationships to assist with execution across key value levers. e.g., hospital, SNF, PCP collaboration and partnerships
• Provide a point of escalation to address patient concerns, patient complaints, and customer issues, both internally and externally
• Track inventory and ordering for necessary office and medical supplies
• Support new team members through onboarding and training processes
• Identify areas of quality and execution gaps for all team members and ensure appropriate remediation through coaching and feedback
• Monitor and evaluate individuals’ and team performance against defined productivity and clinical targets
• Identify improvement opportunities for individuals and the team as whole through interpretation of quality monitoring
  Qualifications: