Practice Manager II, Primary Care

at  Piedmont Healthcare

MINIMUM EDUCATION REQUIRED:

Bachelors degree in Business Administration, Health Administration or a closely related field.
In lieu of degree, six (6) years of relevant work experience will be accepted in addition to the experience requirement.

MINIMUM EXPERIENCE REQUIRED:

Four (4) years of experience in a medical practice, hospital or other health care setting with demonstrated leadership experience or equivalent combination of education and experience.
(If no degree, a total of ten (10) years of experience required).

JOB PURPOSE:

Supports the overall day-today administrative and clinical activities of a practice. Works with Director of Physician Operations to help implement and oversee operational activities and programs to ensure the attainment of the business plans. Works collaboratively with area director and practice physicians to ensure the efficient and effective daily operation of assigned practices including but not limited to the supervision and evaluation of the practice staff. Ensures that each office maintains an effective operating environment, assuring efficient and safe operations of all services in response to patient, physician and staff needs. The scope is medium based on providers, staff and locations.

KEY RESPONSIBILITIES:

1. Oversees daily operations of the practice (to include but not limited to, ensuring that the practice is staffed appropriately, oversight of office supply inventory, directing the work flow, addressing concerns, making recommendations and resolving problems).
2. Directly supervises all office staff.
3. Acts as a liaison between regional manager, physicians and office staff to resolve conflicts and to promote cohesiveness in the practice. Also serves as a liaison between the practice and other clinical and administrative components.
4. Ensures that the practice follows office policies and procedures, adheres to and enforces regulatory requirements (to include but not limited to quality improvement, safety, environmental and infection control).
5. Meets regularly with physicians and staff to advise on activities and new policies as they relate to them and discusses problems/opportunities as they arise.
6. Assists with preparing the departmental budget and acts as a liaison with the finance department regarding accounting and budgeting issues of the practice.
7. Interviews, hires, orients, develops and evaluates staff.
8. Monitors the submission of timely, accurate and complete billing information to the business office.
   Qualifications: