Practice Manager

at  National Skin Cancer Centres HealthCert Education

YOUR BACKGROUND/ QUALIFICATIONS

• Experience in a Practice Manager role or similar role within the Healthcare industry
• Excellent communication and administrative skills with a high attention to detail
• Experience using practice management software is desirable
• Strong customer service skills and understanding of the ethos of patient care
• Ability to manage key expenses in line with the budget and focus on achieving KPIs
• Brilliant people management skills and the ability to drive a positive team culture
• Ability to engage, motivate and manage team members to achieve desired business outcomes
• Experience in onboarding, training and rostering team members and the onboarding of new doctors
• Mindset for business development, innovation and growth
• Authorised to work in Australia

We are seeking an enthusiastic Practice Manager to join The Bright Side Medical & Skin Cancer Centre. This is the perfect role for a Practice Manager with the skills to facilitate change, develop initiatives and delegate within a vibrant and effective team. Supported by a dedicated Area Manager, you will lead the team at our Byron Bay clinic. Your key responsibilities will be to lead the team, grow the business and oversee the day-to-day operation of the clinic. The clinics current operating hours are 8.00am-5.30pm, Monday to Friday.

Other key responsibilities for this role include;

• Manage, support and mentor the team to ensure smooth operations
• Drive productivity and efficiency within the clinic
• Lead patient customer service excellence
• Onboard and train new team members
• Provide reception support as required
• Active participation in marketing initiatives
• Account and budget management