Practice Manager-Palliative Care

at  UPMC

Join our team of Life Changers!
UPMC is hiring a Full-Time, Practice Manager to support the Palliative Program.
Schedule is Monday-Friday 8:00am-4:30pm, but can be flexible
As the Practice Manager, you’ll have a significant role in shaping the Palliative Program. Managing staff, APPs, and physicians while optimizing patient schedules will be crucial. Plus, coordinating resources across seven hospitals in Central PA based on consults adds a dynamic aspect to this role.
This team is close-knit and drama free. You will be able to make a big difference in continuing with a positive work environment.
How do you feel about stepping into this new position and making it your own?
Excellent benefits, a pleasant work environment, and friendly team are just a few of our perks. Apply today!

• Manages daily operations at physician offices and clinic sites and coordinates work activities.
• Manages schedules and call-offs.
• Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
• Manages all functions of the financial and patient management system at physician offices.
• Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).
• Integration of new physicians into CMI practices.
• Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
• Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.
• Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
• Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
• Identifies and resolves work problems to ensure quality patient service.
• Communicates effectively with senior management and physicians providing regular updates on operations.
• Bachelor’s Degree + 3 years of management experience w/ 1 year healthcare experience
• OR Associate’s Degree + 3 years healthcare experience and 3 years of management experience
• OR High School Diploma + 5 years healthcare experience and 5 years of management experience