PRACTICE MONITORING OFFICER

at  Hull City Council

FULL TIME EQUIVALENT SALARY (BASED ON A 37 HOUR WORKING WEEK)

£33945 - £36648
Occupational group
Administration/Clerical
Job term
Full Time
Appointment type
Permanent
Hours
37
Division
Legal Services & Partnerships - Directorate
Closing Date
13 November 2024
Proposed Shortlisting Date
15 November 2024
Proposed Interview Date
04 December 2024
Place of work
Warehouse 9, Hull HU1 1HJ
For an informal discussion please contact
Vicki Edwards
Contact telephone
01482 615 403
We are seeking a highly motivated Practice Monitoring Officer.This is an exciting opportunity to work alongside the existing Monitoring Officer within the Practice Management Team which forms part of Neighbourhoods and Housing within Hull City Council.

Embracing the Council’s values, the postholder will be passionate about supporting and working collaboratively with all services across Neighbourhoods and Housing to:

• Monitor, support and improve cross tenure housing practice, performance and service delivery – to raise standards, embed best practice, and improve the quality of service to customers.
• Help deliver solutions to the challenges, problems and opportunities faced by the Neighbourhoods and Housing Service, such as improved ways of working, doing things differently and application of technology – solutions which might include project-based work, the production and maintenance of policies and procedures, guidance material and delivery of training materials.
• Research sources of best practice and service sector knowledge such as central Government, other Local Authorities and Housing Associations to ensure the Neighbourhoods and Housing Service retains and develops its position with regard best practice, compliance, and innovation.
• Co-ordinate the timely return of concise and accurate information in connection with Child Death and Suicide Surveillance reviews.

The role will also have responsibility for analysing statistical information and other material producing qualitative reports to the Senior Management Team and other governing entities such as; Director, Corporate Strategy Team, Service Improvement Board and Scrutiny panels capturing ‘high risk’ activities across the portfolio, including those delivered by third party contractors, to ensure the council are; keeping safe, delivering the outcomes of the consumer standards introduced by the Regulator of Social Housing and requirements which may emerge from upcoming legislation (for example Awaab’s Law), implementing controls/mitigation plans where necessary, and enabling sound decision making.

The ideal candidate will have:

• Demonstrable knowledge of Housing Legislation, the Consumer Standards and the ability to interpret/adapt this into housing policy and procedure.
• A knowledge and commitment to safeguarding and an ability to apply this to housing related processes.
• Strong analytical skills with the ability to process complex information and develop this into qualitative, structured and concise reports for a variety of audiences.
• Experience of delivering guidance, advice and support in a professional capacity.
• A proven track record of establishing professional and effective working relationships with key stakeholders to achieve joint objectives and implement service improvements.
• Good organisational skills with the ability to manage own time, prioritising workload and managing conflicting deadlines
• Experience of using a broad range of IT systems and packages, and an understanding of how technology can be used to provide business benefits.

For an informal discussion about the role, please contact Vicki Edwards, Practice Manager on 01482 01482 615 403 or victoria.edwards@hullcc.gov.uk
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Please ensure that you complete and submit your application by midnight on the closing date.
We are committed to increasing the diversity, equity, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.
We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.
The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.
Hull City Council embraces the principles of WorkSmart and this post has been identified as a suitable role. WorkSmart principles create opportunities facilitating a combination of working in the office, adhoc homeworking, or working from various locations, therefore being flexible about where/ how you carry out your role, the specific opportunities available will be discussed at interview.

Please refer the Job description for details