Practice Supervisor

at  Intermountain Healthcare

JOB DESCRIPTION:

Dept: Utah Valley Family Medicine
The Practice Supervisor works in conjunction with practice management to supervise the day-to-day functions of the department(s) or clinic(s). This position typically supervises 5 to 30 Caregivers.

SKILLS

• Supervisory
• People Management
• Computer Literacy
• Working Independent
• Prioritization / Organization
• Interpersonal Relationships

REQUIRED QUALIFICATIONS

• Demonstrated leadership, personal and professional ethics, and an ability to inspire and motivate others required.
• Demonstrated effective communication and interpersonal relations skills.
• Demonstrated ability to organize, prioritize, supervise, and work independently on projects.
• Demonstrated strong computer skills. Proficiency in word-processing, spreadsheet, and advanced computer applications (i.e. database and/or presentations).
• Demonstrated strong negotiating skills and strong financial management skills.

PREFERRED QUALIFICATIONS

• Associate degree in a related field
• Previous leadership experience preferably in an ambulatory outpatient clinic environment.
• Experience developing relationships with physicians.
• Proven dynamic leader that can gain trust and respect of physicians, staff, and peers.

PHYSICAL REQUIREMENTS

• Ongoing need for employees to see and read information, documents, monitors, identify equipment and supplies, able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoke information, needs and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.

• Develops and maintains a comprehensive scheduling system for all caregivers.
• Monitors and manages departmental budgets, ensuring efficient use of resources.
• Provides regular check-ins and coaching sessions to caregivers for professional development.
• Oversees the orientation process for new hires, ensuring they understand their roles and responsibilities.
• Designs and implements ongoing training programs to enhance caregiver skills.
• Participates in the recruitment and selection process of caregivers.
• Implements corrective actions, when necessary, in line with Intermountain Health policies.
• Fosters a workplace culture that aligns with the Intermountain Fundamentals of Care.
• Encourages a patient-centered approach in all practice operations.
• Promotes teamwork, communication, and continuous improvement among caregivers.