Pre-Assessment Administrative Assistant - Peterborough

at  North West Anglia NHS Foundation Trust

Join Our Team as a Pre-Assessment Administrative Assistant
Efficient, Professional, and Patient-Centred Care
Are you organised, detail-oriented and passionate about providing exceptional support? We are looking for a dedicated Pre-Assessment Administrative Assistant to join our team and contribute to the smooth running of our Pre-Assessment Service.
In this vital role, you will be responsible for efficiently arranging pre-assessment appointments for patients, ensuring that the digital pre-assessment system is consistently updated. You will work closely with the Pre-Assessment Team, providing crucial administrative support, while offering patients a choice of appointment dates with reasonable notice, aligned with their treatment plans.
If you are committed to professionalism, patient care, and enjoy working in a fast-paced environment, we invite you to apply for this role.
Schedule patient pre-assessment appointments, ensuring a variety of date options are offered in accordance with the Treatment Commencement Date (TCI).
Respond to patient and staff queries promptly, escalating to clinical staff when necessary.
Support the Pre-Assessment Team with administrative tasks to ensure seamless service delivery.
We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.
As part of our commitment to supporting our employees we offer a range of benefits including:
Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);

MEMBERSHIP OF THE NHS PENSION SCHEME:

Flexible working opportunities;
Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
Opportunities for career development and training to help you progress in your role;
Wellbeing support and activities to promote a healthy work environment;
Access to our in-house physiotherapy service;
On-site canteens offering subsidised meals;
Subsidised staff parking (currently free);
Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.
Please see attached detailed Job Description and Person Specification for more information regarding this role

Please refer the Job description for details