Pre-Assessment Administrative Assistant

at  Spire Healthcare

Spire Norwich Hospital is offering an exciting opportunity for an Administrative Assistant to join the Pre Assessment team on a full-time permanent basis. Join us and be part of a dynamic healthcare environment where your skills and expertise can make a real difference.
Spire Norwich Hospital holds a long-standing reputation for providing high quality, comprehensive private hospital care. Our facilities are excellent and the hospital is staffed by a valued team of highly skilled professionals. We have 4 theatres, 2 wards, comprising of 50 beds, and deliver a range of outpatient services through our busy and dynamic outpatient and diagnostic imaging departments providing a progressive and stimulating environment for our highly motivated team.
The purpose of this role is to assist the pre-operative assessment lead in providing a high level of administrative support for Pre-operative (Inpatients and day case). Located in Pre-Operative Assessment area, this role will ensure the provision, accuracy and maintenance of all medical notes and all other mandatory requirements as requested by the clinical team and POA lead.

• Forward planning from the Clinic and TCI lists to ensure that minimum data set (Medical Records, Booking Form, GP referral, GP clinical summary are on site and available for the patient’s pre-operative assessment appointment and the date of admission.
• With the help of the pre-operative administration and clinical team ensuring all short-dated bookings < 7 days patients are captured and minimum data set (Medical Records, Booking Form, GP referral, GP clinical summary are available as above.
• Ensuring absolute accuracy with notes, associated clinical pathways and all other mandatory paperwork as per check lists.
• Maintain hospital and departmental electronic and manual filing systems accurately.
• Use track file to receive and return medical notes to all departments.
• All patient notes and associated paperwork to be on the ward within the agreed period for short dated patients. < 7 days.
• Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies.
• Undertake any training or development as required to acquire skills and knowledge to undertake role competently.
• Assistance with capturing ePOA questionnaires by contacting all patients with completion rate <100%.
• Booking of mini clinic appointments as requested by POA nurses
• Capturing GP summaries for all POA patients and file in medical records ahead of POA.
• Compiling patient information packs ready to be given out in mini clinic.
• Filing all loose documentation in medical records prior to going to next department.
• Undertake necessary filing and printing for POA Nurses.
• Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post.
• Contacting patients on NFC pathway, informing Consultant and Anaesthetist and arranging mini clinic if required for NFC patients.