Pre-Sales Coordinator

at  London Business School

12 MONTH FIXED TERM CONTRACT

London Business School require a Pre-Sales Coordinator to join our Executive Education team on a 12 month Fixed Term contract. Executive education is going through a period of growth and generates a significant proportion of London Business School’s revenue
You will be responsible for the management of the client mailbox and converting leads and booking consultations with our CRM team. You will also work closely with the Senior Manager, Bid Management and Strategy and members of the bid and sales teams in identifying new target leads and contacts and introducing them to relevant members of the sales team.

Main Responsibilities

• Act as the first point of contact within the team for prospective or current student/client/stakeholder enquiries and ensure that they are dealt with promptly to meet and exceed their needs and expectations.
• Develop knowledge of London Business School offering and make initial match to prospective stakeholder needs.
• Organise, upload into and monitor databases to ensure accurate recording against metrics to be used in the measurement of the team or department performance.
• Work collaboratively with colleagues to help deliver team objectives and meet or exceed targets and metrics.

Who we are looking for

• Excellent customer service skills.
• Experience of working in a customer facing environment.
• Proven track record of delivering against Key Performance Indicators or metrics.
• Good communication skills and the ability to address a variety of stakeholders.
• Sound working knowledge of standard IT packages, systems and/or databases.
• Experience of software related to own area of specialism.
• Proactive approach to relationship development with colleagues and stakeholders.
• Good attention to detail.
• Good time management skills with the ability to organise and prioritise.
• Good team working skills and the ability to work collaboratively.
• Ability to interpret and apply guidelines to a specific activity.
• Experience in standard financial management processes.

What you can expect from us

• Generous annual leave of 27 days PLUS extra between Christmas and New Year!
• Automatic enrolment to a fantastic workplace pension scheme
• Free onsite gym and swimming pool!
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health
• Up to 5 days volunteering leave or parent /carer emergency leave

All enjoyed in a Smart (hybrid) Working environment so we’re looking forward to discussing how, where and when you might work best to deliver in your new role.

PLEASE NOTE WE START SCREENING CVS AND INTERVIEWING CANDIDATES FROM THE START OF A CAMPAIGN. A SUCCESSFUL CANDIDATE COULD PROGRESS TO OFFER BEFORE THE ADVERTISED CLOSING DATE. WE ENCOURAGE YOU TO APPLY AS SOON AS POSSIBLE IF YOU ARE INTERESTED IN ANY ROLES.

Why London Business School
London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location

Main Responsibilities

• Act as the first point of contact within the team for prospective or current student/client/stakeholder enquiries and ensure that they are dealt with promptly to meet and exceed their needs and expectations.
• Develop knowledge of London Business School offering and make initial match to prospective stakeholder needs.
• Organise, upload into and monitor databases to ensure accurate recording against metrics to be used in the measurement of the team or department performance.
• Work collaboratively with colleagues to help deliver team objectives and meet or exceed targets and metrics