Premier Acquisition Manager

at  HSBC

Job description

SOME CAREERS PRIZE DIVERSITY MORE THAN OTHERS.

If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.
Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.
We are currently seeking an ambitious individual to join our Wealth and Personal Banking team, working together with colleagues to define, manage and achieve divisional business targets.

KNOWLEDGE / EXPERIENCE

• Graduation degree is a must – to secure a UAE Visa and Work Permit
• A full understanding of the WPB products (propositions) and services, including the global service standards, and the ability to communicate this effectively to customers
• Proven experience selling to and working with high net worth individuals
• Knowledge of developing a networking strategy and proven ability to achieve sales targets
• Knowledge of competitor activity and propositions
• Strong understanding of HSBC Group, including cross business awareness
• Strong communications and interpersonal skills
• Strong negotiation skills
• Excellent organizational skills
• Good team player
• Excellent analytical and problem solving skills
• Effective / seamless handover of customer relationships to those with appropriate skills to manage them
• Capacity to inspire trust
• Customer service ethic

IN THIS ROLE, YOU WILL:

The Premier Acquisition Manager will be responsible to acquire Quality Premier customers and cross sell relevant products to them at time of account onboarding. He/She is required to achieve targets in line with the WPB strategy through a need based selling approach (EDRAS) acquisition of quality business & good customer service. The job holder will have to focus on building a new sourcing model for Quality New to Bank Premium customers.

PRIMARY RESPONSIBILITIES:

• Meeting AOP Targets.
• Responsible to achieve assigned targets of new-to-bank Premier customers.
• Meet group standards of Customer service, Compliance and technical knowledge through ongoing training and accreditation
• Work closely to drive additional value for the channels
• While the focus will be on Premier acquisition, Borrowing & revolving Products, the RM will also collaborate to ensure other proposition accounts are shared with the EBS Channels.
• Build high standards of external & internal customer service, efficiency & productivity in line with strategic & operating objectives.
• Support other cross line businesses within the WPB world such as Mortgage, Wealth & HSBC Expats.
  Requirements