Premises Officer

at  TD Bank

PREFERRED QUALIFICATIONS:

Under the direction of the Vice President, Facilities the Premises Officer is responsible for the following:

• Provide courteous, efficient, and professional customer service to ensure inquiries, problems and issues are resolved promptly and effectively under all conditions
• Identify, resolve, or escalate service delivery issues and/or complaints
• Support the Facilities team in liaising with external vendors in the processing and payment of invoices.
• Maintain the annual fixed asset inventory list.
• Maintain seating charts for each floor
• Provide monthly facilities reporting to Vice President Facilities.
• May oversee small projects and able to direct Clerk in Facilities Manager’s absence to complete necessary tasks.
• Assist with mail, copy or records general work.

EDUCATION & EXPERIENCE:

• High school diploma or GED
• 1-2 years related experience required
• Ability to provide consistent support prioritizing tasks based on departmental priorities
• Basic administrative skills, including basic software applications
• Basic English grammar and proofreading skills
• Ability to work independently and as part of a team, providing high quality Customer service
• Strong written and verbal communication skills
• Ability to operate standard and specialized office equipment

WHO WE ARE

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

• Provide courteous, efficient, and professional customer service to ensure inquiries, problems and issues are resolved promptly and effectively under all conditions
• Identify, resolve, or escalate service delivery issues and/or complaints
• Support the Facilities team in liaising with external vendors in the processing and payment of invoices.
• Maintain the annual fixed asset inventory list.
• Maintain seating charts for each floor
• Provide monthly facilities reporting to Vice President Facilities.
• May oversee small projects and able to direct Clerk in Facilities Manager’s absence to complete necessary tasks.
• Assist with mail, copy or records general work