Presales Consultant – Technology Solutions

at  10Pearls

KEY COMPETENCIES

• Strategic and business acumen. Able to understand the value for the clients and ensure contract margins at the same time.
• Must be a subject matter expert with extensive software systems experience.
• Good understanding of Cloud solutions, CRM and Mobile Applications.
• Strong customer focus, creating and delivering win-win approaches.
• Relationship building – establishing trusted relationships quickly and maintaining long-term close relationships.
• Excellent written and spoken communication.
• Self-starter and able to work on own initiative.
• Results driven.

PERSONAL ATTRIBUTES

• CURIOSITYWe sell and deliver to high technology environments, namely in communications service providers and IT and financial service organisations. They all live in a fast moving landscape, with new disruptive technology and challenges. You will learn about these technologies, and get to the root of your clients’ problems and present solutions that meet their needs.
• INTEGRITYOur business has grown successfully through a 100% delivery record, and building trusted relationships on the back of this. It is therefore important that you are always seeking to do the right thing by the client.
• DRIVEWe are growing fast, and this creates opportunities for everyone in the organisation. You will demonstrate the drive the challenge yourself to do more, help us do better, and maximise our potential in your client accounts.
• PROBLEM-SOLVINGIn any sales and delivery process, there will always be obstacles. You will demonstrate the energy and capability to solve and overcome these issues.
• SELF-AWARENESSYou will be aware of your own strengths and weaknesses, and be able to recognise and improve your behaviour. This will be evident in how you manage your interactions with clients, and also with your colleagues, so that you can identify what drives success and know how to repeat it.
• EMOTIONAL IQYou will be able to read, understand and empathise with your client stakeholders. This enables you to know when to be more influential, and when to back off.

KEY REQUIREMENTS:

• Educated to degree level or equivalent professional experience.
• Minimum of 3 years’ experience in technical pre sales position into high technology environments.
  Candidates must have an existing right to live and work in the UK.
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ROLE

The Presales Consultant plays a pivotal role in the sales process, acting as the technical expert who bridges the gap between the client’s needs and the solutions offered by the organization. They are responsible for understanding the client’s business challenges, gathering requirements, and crafting tailored solutions that demonstrate how the company’s products and services can add value. Presales Consultants collaborate closely with sales teams to deliver compelling presentations, demos, and proposals that address customer pain points.

KEY RESPONSIBILITIES INCLUDE:

• Collaborate with the sales team on proposals and pitches to secure new business opportunities.
• Attend client meetings with Account Managers, serving as the technical expert and trusted advisor.
• Develop and present business cases that support sales proposals and highlight the value of the company’s solutions.
• Work closely and collaboratively with customers to design and tailor effective solutions that meet their needs.
• Gather and capture detailed customer requirements to ensure the proposed solutions align with their goals.
• Deliver engaging presentations and demonstrations of proposals alongside the sales team to potential clients.
• Provide ongoing technical support to customers post-implementation, ensuring a smooth transition and continued success.