Presales Engineer

at  ABBYY

Join ABBYY and be part of a team that celebrates your unique work style. With flexible work options, a supportive team, and rewards that reflect your value, you can focus on what matters most – driving your growth, while fuelling ours.
Our commitment to respect, transparency, and simplicity means you can trust us to always choose to do the right thing.
As a trusted partner for intelligent automation, we solve highly complex problems for our enterprise customers and put their information to work to transform the way they do business. Innovation and excellence run through our veins, and you will work with experts who are creating market-leading technologies, using Machine Learning and Artificial Intelligence, and an advanced and sophisticated tech stack.
Position Description: #LI-AG1
The Pre-Sales Engineer will provide technical direction in support of sales activities. This person is a customer-focused technical professional who provides high-level presales support and guidance to customers and collaborates with Sales Executives to recommend and develop appropriate customer solution offerings. The Pre-Sales Engineer acts in a consultative fashion and is looked to as an expert in his/her field by the account team and customers. The Pre-Sales Engineer will be one of the key technical points of contact for the sales organization. The ideal candidate will have a strong technical background and strong business sense as well as the ability to clearly communicate and present to clients.

JOB REQUIREMENTS:

• BS in Computer Science or equivalent major
• Experience in a B2B environment in a Sales Engineer role in information technology and software design
• Excellent communication and presentation skills with the ability to present to a variety of external audiences, including being able to interact with senior executives
• Exceptional written communication. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of ABBYY products and solutions
• Demonstrated ability to make and take responsibility for decisions on major technical issues
• Excellent negotiation and problem-solving skills
• The ability to collaborate extensively within a team environment
• Experience managing complex projects - must have ability to take charge of projects and drive results
• Resilience and ability to manage stressful situations effectively while managing several tasks
• Technical knowledge of current SaaS offerings and AI technologies in the marketplace
• Competence with testing, API calls, scripting, and data mapping tools and procedures

• This is a consultative pre-sales role where you will be working with the sales teams to present and demonstrate advanced product features and benefits and future product direction to customers and partners
• Conduct detailed customer requirements gathering, discovery and analysis
• Create and maintain customer facing demonstrations leveraging our products
• Refine and research technical requirements of the opportunity
• Propose and design technical solutions which include creative prototypes and proof of concept
• Act as an interface between the Sales organization and technical staff for product management and development
• Work closely with ABBYY Product Teams on customer requirements and new product direction
• Work closely with customers in the architectural design and implementation/integration of ABBYY products
• Deliver workshops to customers remotely or in person
• Promote new and innovative approaches to addressing business challenges and problems
• Promote best practices for the implementation of ABBYY products
• Maintain a broad level of knowledge of industry trends and how ABBYY products add value
• Set and manage expectations with senior stakeholders and team members
• Respond to technical, security and functionality related RFP questions
• Perform other duties and projects as assigned