Prescribing Admin Support and Practice Administrator

at  Burney Street Practice

Administration Below are the core responsibilities; To support the Lead Prescriber non-clinical in delivering first class prescribing services for and on behalf of the Practice. Assist Quality of Framework QOF and Enhanced Services lead for the practice in various aspects of searches and claims, QOF admin and enhanced services. Work with GPs and MDT team within the practice to assist in the ongoing QOF proactive care of special groups of patients across all QOF domains. Take part in QOF and clinical administration of Childhood Immunisations and Vaccination programs.
To maintain accurate information systems of records and activities, complete data sheets and monitor and evaluate data. Monitor and manage patients call and recall systems by assisting the Receptionist and Admin team in booking QOF appointments. Work closely with the Clinical Pharmacist team in optimising QOF and prescribing indicators along with achieving Quality prescribing. Effectively use searches, audits and recalls Build relationships with key staff in GP practices within the local Primary Care Network PCN, attending relevant meetings, becoming part of the wider network team.
To work as part of the practice Multi-Disciplinary Team and receive and share information within that team to safeguard individuals and support them to work towards their goals and aspirations. Assist the Operational Lead with PPA claims, ensuring all claimable vaccinations are claimed on a monthly basis in a timely manner. Manage, monitor and update the Clinical rota on Emis, working closely with Deputy Practice Manager and Operational Lead. Personal Development and Training: Attend all Mandatory and Statutory training as required or indicated by the management team.
Take responsibility for your own development, learning and performance and demonstrating skills to others who are undertaking similar training and development. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in regard to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information regarding patients and their carers, and other healthcare workers.
They may also have access to information regarding the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information regarding patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures regarding confidentiality and the protection of personal and sensitive data. Communications: The post holder will recognise the importance of effective communication within the team and will strive to: o Communicate effectively with all team members. o Communicate effectively with patients and carers.
o Communicate effectively with Out Of Hours Clients and Locums. o Recognise peoples needs for alternative methods of communication and respond accordingly. o Communicate on a proactive basis, as well as a responsive basis. General Tasks: Assist with the gathering of statistics and information when required.
Provide cover for members of the support team during periods of absence. Carry out administrative tasks as delegated by clinicians and non- clinical staff. Any working issues identified should be proactively brought to the attention of the relevant person, or escalated appropriately. Manage and prioritise own workload.
To ensure safeguards are robustly followed, in order to minimise errors and reduce risk. Any other tasks allocated by managers. Health & safety: The post-holder will proactively assist in the promotion of a safe working environment, ensuring their safety and security, and that of others, as defined in the practice Health & Safety Policy, the practice Health & Safety manual, the practice Infection Control policy and other published procedures. This will include: Using personal security systems and procedures within the workplace, according to practice guidelines.
Identifying the risks involved in work activities, and undertaking such activities in a way that manages or mitigates those risks. Using appropriate Infection Control procedures, maintaining work areas in a tidy and safe way, free from hazards. Actively reporting health and safety risks or hazards, or infection risks immediately, when identified. Keeping your own work areas and general and patient areas generally clean and tidy, assisting in the maintenance of general standards of cleanliness, consistent within the scope of the job holders role.
Undertaking periodic Infection Control training minimum annually. Ensure the welfare of children and other vulnerable patients, by adhering to the Safeguarding protocols. Equality and diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving in a manner which is respectful and non-judgmental, in regard to other people and their circumstances, feelings, priorities and rights. Quality of work and Practice Services: The post-holder will strive to maintain and improve standards within the practice, and will proactively: Alert other team members to issues of quality and risk. Assess own performance and assume accountability for their own actions, either directly or under supervision. Contribute to the effectiveness of the team, by reflecting on their own and the teams activities, and making suggestions on ways to improve and enhance the teams performance.
Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources. Contribution to the Implementation of Services: The post-holder will: Apply practice policies, standards and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect their work.
Participate in audits where appropriate. Work closely with the Practice Management team Hold fortnightly meetings with the Practice Management team, and provide updates in all the above areas. Assist the Management team, as and when required, with other jobs. Written: 07th July 2023 Updated: 17th August 2023 Updated: 6th February 202

Please refer the Job description for details