Prescription Clerk/Administrator (Argyll House Surgery)

at  One Wight Health Ltd

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Practice Manager, dependent on current and evolving practice workload and staffing levels: Proactively communicate information between relevant patients, doctors, and professionals. Main duties of the job Clinical Coding/Administration To have a thorough knowledge of all practice procedures. To work in accordance of written protocols.
Scanning into medical records and coding all medical documentation. Photocopy as required. Processing incoming documentation ensuring read codes are added effectively. Processing referrals and sending to the appropriate teams.
Prescription Clerk Ensure patient is receiving high quality care regarding their medication process and monitor considerable risk patients. Provide patient education on medication ordering and advise them when appropriate. Answering medication queries from patients, staff members and pharmacies/care homes. Inputting prescription orders.
Re authorising medication in line with practice policies and procedures alongside the clinical pharmacist. Reception Duties (to cover holidays & sickness when needed) Receiving patients, consulting with members of practice team. Handing completed repeat prescriptions to patient and checking names and address. Be able to cover all reception position as necessary.
Process appointment requests/future appointments from patients by telephone and in person. Deal with patient visits/requests. Registrations of new patients, computer data entry and medical records. Process patients changes of address computer data and medical records (have knowledge of practice area) Telephone Cover for telephonist when necessary.
Have working knowledge of telephone/bleep system, during and after hours. Other Tasks Clear rooms after surgeries Ensure building security Any other tasks allocated by managers

Please refer the Job description for details