Prescription Clerk

at  Blofield Surgery

We are looking for a professional, conscientious and highly effective person with excellent customer service skills to join our busy dispensary team as a Prescription Clerk. Applicants must be self-motivated and have a willingness to learn and work as part of a team. Confidentiality is paramount, therefore having a professional manner is essential.
At the core of our Practice values is patient care and satisfaction and we are looking for someone who offers great customer service and enjoys the challenge of a fast paced role where no two days are the same.

Duties will include:

• To answer the phone or return the calls of patients leaving queries on the dispensary answerphone.
• Confirming full patient details before handing out a prescription.
• To confirm patients NHS exemption or if a payment is needed.

To ensure the front desk is fully stocked with the relevant paperwork

• To maintain an organised collection system for storing prescriptions.

· To count the number of prescription forms and items collected daily.
· To count the number of prescription charges taken daily and cash up the dispensary till.

· Generate repeat prescription requests on the surgery computer system.

• To generate patient requests for prescription items not on their list by sending a query to the Doctor.
• To ensure prescriptions are given to GP for signing twice daily.
• To sort and file prescriptions ready for counting.

Experience in a similar role would be advantageous however not essential as full training will be given.
Working days will be Thursday & Friday 08:00 - 18:30.
Job Types: Part-time, Permanent
Pay: From £11.44 per hour
Expected hours: 19 per week

Benefits:

• Company events
• Company pension
• Free flu jabs
• Free parking
• On-site parking

Schedule:

• Day shift
• No weekends

Ability to commute/relocate:

• Blofield: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (required)

Work Location: In perso

• To answer the phone or return the calls of patients leaving queries on the dispensary answerphone.
• Confirming full patient details before handing out a prescription.
• To confirm patients NHS exemption or if a payment is needed