Prescription Clerk

at  PrimaryCareCareers

ABOUT THE CANDIDATE

The ideal candidate will have the following skills & experience:

• Excellent communication skills (written and oral).
• Strong IT skills.
• Clear, polite telephone manner.
• Competent in the use of Office and Outlook.
• Effective time management (planning and organising).
• Ability to work as a team member and autonomously.
• Good interpersonal skills.
• Problem solving and analytical skills.
• Ability to follow policy and procedure.
• EMIS/SystmOne/Vision user skills.

ABOUT US

The Kingswood Medical Centre is a well-established general practice in Basildon providing high quality, compassionate primary care to the local community. Serving approximately 10,000 patients in the area and part of West Basildon PCN, we are aiming to support and strengthen the delivery of primary care services in line with the NHS Long-term Plan.
We aim to achieve high standards of patient-centred care as identified for the specific needs of our population, whilst working to support a resilient and appropriately trained workforce.
We operate SystmOne clinical system with a good history of QOF achievement and a CQC rating of Good across all domains.
We currently have a multi-disciplinary team consisting of four GPs, an ANP, nurses, HCAs, clinical pharmacists, social prescriber, first contact physiotherapists and mental health practitioners. As such, you will be joining an enthusiastic team of clinicians and administrators and will be well supported with on-going professional development. The role will contribute to improving quality of patient care across the practice.

Kingswood Medical Centre (KMC) has an exciting opportunity for a hardworking, enthusiastic and innovative prescription clerk to join our team on a full or part-time basis.
The successful applicant will be responsible for the accurate and timely processing of prescription requests for the entitled population, liaising effectively with all relevant personnel.

The main responsibilities of the role include:

• Process repeat prescription requests received by phone, email, fax, post, slips and the online access system.
• Produce prescriptions for the GP to sign in an acceptable timeframe.
• Ensure all prescription requests are processed and are ready for collection within a 48-hour timeframe.
• Generate requests for medication on behalf of the patient for non-repeat items.
• Actively encourage patients to reconcile medications to facilitate monthly collections.
• Discuss with patients their requirements, encouraging patients to order only what they require.
• Act upon compliance issues, liaising with the appropriate clinician.
• Ensure medication reviews are arranged by maintaining an accurate recall system.
• Effectively liaise with external services, i.e. district nurses, liaison for housebound patients.
• Deal with all prescription related enquiries in a timely manner.

Please see job description attached for more information.