PRINCIPAL CLERK

at  City of Worcester

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent telephone skills as well as telephone etiquette.
• Excellent written and verbal communication skills.
• Excellent organizational skills.
• Basic math skills.
• Thoroughness and attention to detail.
• Demonstrated computer proficiency including Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Ability to work in a fast-paced office environment and prioritize tasks.
• Ability to work professionally and compassionately with the public and all levels of staff/management.
• Ability to maintain confidentiality.
• Ability to work independently and as part of a team.

MINIMUM REQUIREMENTS:

• High School diploma or equivalent.
• Previous experience providing customer service and/or clerical experience working in a fast-paced office setting.
• Computer proficiency, including Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Excellent verbal and written communication skills.

PREFERRED QUALIFICATIONS:

• Associate degree in business/Public Administration, or related discipline.
• Two (2) years of providing customer service experience in an office setting.
• Two (2) years of performing clerical work in an office setting.
• One (1) year of experience using Workday, or similar cloud-based accounting program, to submit and process requests for purchase orders and submission of invoices for payment.
  SALARY RANGE: $21.87 - $26.48 hourly, full-time, excellent benefits package.
  To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter on or before FRIDAY, OCTOBER 4, 2024, to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply.Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, HR@worcesterma.gov.

Please refer the Job description for details